Operations Specialist - Transportation Strategist

Specialty Building Products, Inc.; Duluth (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Company Match

Paid Time Off

Job summary

Specialty Building Products is seeking an Operations Specialist - Transportation Strategist to refine delivery planning, routing, and fleet use. You will design driver workflows, set operating standards, and evaluate delivery service models to balance efficiency with reliable customer service.

The role requires deep knowledge of routing, dispatch, and DOT safety requirements, plus strong data analysis and cross-functional collaboration with drivers, branch leaders, and sales teams.

Qualifications

• 5+ years of experience in transportation, delivery operations, fleet management, dispatch, logistics, or related operations.
• Working knowledge of routing, dispatch, driver productivity, fleet capacity, and delivery-service tradeoffs.
• Ability to analyze route and operating data and explain findings in clear business terms.
• Experience improving a transportation process or operating standard.
• Strong communication skills across drivers, dispatchers, branch leaders, sales teams, and senior leaders.
• Understanding of basic DOT and safe-driving requirements relevant to commercial delivery operations.

Responsibilities

• Review routing and delivery patterns and recommend changes to reduce miles, time and cost while protecting service.
• Improve fleet utilization by matching equipment, capacity, schedules, and delivery needs.
• Develop driver workflows and operating standards for pre-trip, loading, delivery, and returns.
• Evaluate delivery service models and define when different approaches make sense.
• Establish and monitor transportation KPIs to guide leadership actions.
• Collaborate with local ops and sales to address recurring delivery problems and route inefficiencies.
• Support pilots and rollouts of routing tech, telematics, delivery tools, and new processes.
• Identify practices to standardize across branches while allowing local differences.
• Track results and confirm improvements in safety, service, productivity, and cost.

Skills

Routing knowledge

Driver productivity

Data analysis

Communication skills

Education

Bachelor’s degree in supply chain

Tools

Telematics

Electronic proof of delivery

Route optimization tools

Excel dashboards

Job description

Specialty Building Products is looking for an Operations Specialist - Transportation Strategist to improve how deliveries are planned and executed. The role focuses on routing, fleet use, driver workflows, delivery service models, and transportation measures so branches can provide reliable service while using drivers and equipment well.

Responsibilities:

• Review routing and delivery patterns and recommend changes that reduce unnecessary miles, time, and cost while protecting customer service.
• Improve fleet utilization by matching equipment, capacity, schedules, and delivery needs.
• Develop clear driver workflows and operating standards for pre-trip, loading coordination, delivery, proof of delivery, returns, and end-of-day work.
• Evaluate delivery service models and help define when different delivery approaches make sense.
• Establish and maintain useful transportation KPIs and help leaders understand what actions the measures should drive.
• Work with local operations and sales teams to address recurring delivery problems, route inefficiencies, and service issues.
• Support pilots and rollouts of routing technology, telematics, delivery tools, and new transportation processes.
• Identify practices that can be standardized across branches while allowing for real local differences.
• Track results and confirm changes improve safety, service, productivity, and cost.

Minimum Qualifications:

• 5+ years of experience in transportation, delivery operations, fleet management, dispatch, logistics, or related operations.
• Working knowledge of routing, dispatch, driver productivity, fleet capacity, and delivery-service tradeoffs.
• Ability to analyze route and operating data and explain findings in clear business terms.
• Experience improving a transportation process or operating standard.
• Strong communication skills across drivers, dispatchers, branch leaders, sales teams, and senior leaders.
• Understanding of basic DOT and safe-driving requirements relevant to commercial delivery operations.

Preferred Qualifications / Skills:

• Experience in building materials, lumber, millwork, or other multi-stop delivery operations.
• Experience with route optimization, telematics, electronic proof of delivery, or transportation management tools.
• Experience managing or supporting a mixed fleet and different delivery service models.
• Strong Excel, reporting, and dashboard skills.
• Bachelor’s degree in supply chain, logistics, business, operations, or equivalent practical experience.

Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales, OrePac, and Amerhart. We serve the U.S. and 8 provinces in Canada from over 61 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVEyour future at Specialty Building Products!

Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:

• Medical, Dental, Vision given on the 1stof the month following 30 days of employment
• Company-Paid Life Insurance & Disability
• 401(k) with Company Match
• Company-Paid Time Off
• Paid Holidays & Floating Holidays
• PLUS ADDITIONAL PERKS!

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.