Operations Specialist I

Aon plc; Fort Wayne (IN); Hybrid; USD 38,000 - 43,000; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase plan

Medical, dental & vision insurance

Paid time off & holidays

Commuter benefits

Job summary

K&K Insurance is seeking an Operations Specialist I for the Fort Wayne, IN area. This is a virtual position, with mandatory office visits during training and for meetings/events. You will handle issuance functions, endorsements, and certificates for complex policies, acting as a technical resource when needed.

Ideal candidates have 2–4 years in insurance, strong computer skills, and proficiency in MS Office. High School Diploma or GED required.

Qualifications

• 2–4 years of experience in the insurance industry or a related field.
• Strong computer skills.
• Knowledge of Microsoft Office Suite.
• Strong oral and written communication skills.

Responsibilities

• Submit electronically required policyholder information in AS400 so policy activation can occur.
• Submit changes to policy in AS400 to produce endorsements.
• Apply electronically, cash to risk screens during cash-with-app process.
• Complete policy forms in Smartcomm and finalize print policy or endorsements.
• Complete electronic certificates of insurance as requested.
• Serve as technical resource for Operations Coordinator in absence of Operations Specialist II.
• Add/Delete policy forms during Smartcomm on behalf of Policy Processors.
• Contact help desk with system related programs.
• Attend all training classes provided; perform miscellaneous duties as assigned.

Skills

Insurance experience

Computer skills

MS Office

Communication skills

Education

High School Diploma or GED

Job description

K&K Insurance is hiring for an Operations Specialist I for the Fort Wayne, IN area.

This is a virtual position, however you will be required to go into the office during the training period, as well as for meetings/events.

This position is accountable for performing all issuance functions necessary for policy entry, endorsement entry, and certificate processing on the most complex policies.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

• Submit electronically required policyholder information in AS400 such that policy activation can occur
• Submit electronically required changes to policy in AS400 to produce policy change endorsement
• Apply electronically, cash to risk screens during cash-with-app process
• Complete electronically policy forms in Smartcomm, final print policy or endorsement in Smartcomm and email
• Complete electronic certificates of insurance as requested
• Serve as technical resource for Operations Coordinator in absence of Operations Specialist II
• Add and delete policy forms during Smartcomm process on behalf of Policy Processors
• Contact help desk with system related programs
• Attend all training classes provided
• Perform miscellaneous duties as assigned

Skills and experience that will lead to success:

• 2-4 years of experience in the insurance industry or a related field
• Strong computer skills
• Knowledge of Microsoft Office Suite
• Strong oral and written communication skills

Education:

• High School Diploma or GED required

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $38,000 to $43,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.