Operations Specialist Gas operations

North Shore Gas; Mundelein (IL); On-site; USD 39,000 - 59,000; Full time

Job summary

North Shore Gas, a subsidiary of WEC Energy Group, seeks an Operations Specialist to support gas operations in Mundelein, IL or Waukegan, IL. This role involves coordinating field crews, handling calls, and processing work orders while maintaining data accuracy and compliance within an office environment.

The position requires strong computer skills, at least five years of experience with standard office software, and problem-solving abilities.

Qualifications

• High School Diploma, GED, or equivalent.
• 5+ years of experience with standard computer applications (Word, Excel, PowerPoint, etc.).
• 5+ years of identifying and implementing solutions to problems.

Responsibilities

• Scheduling field crews for operations and handling calls from customers and field staff.
• Data entry and system updates (SharePoint) and permit requests.
• Data collection from field activities and interfacing with staff and contractors.
• Collaborating with supervisors to ensure adequate operational coverage.
• Working across functions to meet internal and external customer needs.
• Assisting with multiple tasks, projects, and campaigns.

Skills

Office productivity

Problem solving

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

SharePoint

PCAD Dispatch

Open-CIS

Job description

North Shore Gas, a subsidiary of WEC Energy Group, is seeking an Operations Specialist Gas operations in our Mundelein, Illinois or Waukegan, Illinois location.

About Us

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The Operations Specialist is responsible for a variety of tasks to support operations for North Shore Gas. They support these functions within an office setting, and the various tasks could include The various tasks may include but are not limited to, monitoring compliance workloads, analyzing data and utilizing reports, creating work orders, requesting permits, fielding calls from customers and field employees, and providing daily support to company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, while under minimal supervision, and relying on experience and judgment to plan and accomplish tasks.

Job Responsibilities

• Scheduling field crews for operations, initiation and receipt of both customer and field employee calls, calling in JULIE locates, and creating work order packets
• Support occurring within an office setting includes such tasks as data entry, system updating (SharePoint), creation of permit requests, and other administrative tasks
• Data collection from field activities, updating company systems, interfacing with company and contracted field employees, and other administrative tasks
• Collaborates with employees and supervisors to ensure the operational schedule has adequate coverage
• Works across the company functionally to meet internal and external customer needs to help support field operations
• Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaigns

Minimum Qualifications

• High School Diploma, HSED, or GED
• 5 + years Standard computer applications (Word, Excel, PowerPoint, etc.)
• 5 + years Identifying and implementing solutions to problems

Preferred Qualifications

• Bachelor's degree preferred
• Experience with SharePoint, Open-CIS, or PCAD Dispatch
• Experience scheduling field crews
• 1+ year of experience working in an office setting

End Date: 10/22/2026

Pay Range Minimum: $28.61

Pay Range Maximum: $42.92

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

EEO/AA policies and statements