Operations Specialist Gas operations

WEC Business Services LLC; Chicago (IL); On-site; USD 39,000 - 59,000; Full time

Job summary

WEC Business Services LLC, a subsidiary of WEC Energy Group, in Chicago, Illinois, seeks an Operations Specialist Gas operations to support field operations from an office setting.

The role focuses on monitoring compliance workloads, analyzing data, creating work orders, and coordinating with field personnel while using standard tools and systems. Join a Fortune 500 energy leader committed to safety and community impact.

Qualifications

• 5+ years experience with standard computer applications (Word, Excel, PowerPoint, etc.)
• 5+ years experience identifying and implementing solutions to problems
• High School Diploma, HSED or GED

Responsibilities

• Works across the company functionally to meet internal and external customer needs to help support field operations
• Support operations and capital workloads and projects within an office setting: Monitoring workloads to satisfy customer service requests and compliance requirements; Analyzing data and forecasting; Supporting Service (above ground) and Distribution (below ground) workloads; Creating work orders and assigning to field personnel; Requesting permits; Updating of company systems; Direct line of support to field personnel; Coordinating with shop management
• Navigates and utilizes various customer information and operational systems to input, update, and change customer or system related information
• Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaigns

Skills

Multitask

Customer service

Communication skills

Team player

Education

High School Diploma, HSED or GED

Tools

Open-cIS

PCAD Dispatch

MAXIMO

Job description

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Operations Specialist Gas operations in our Chicago, Illinois location.

About Us

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first‑hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The Operations Specialist is responsible for performing a variety of tasks to support field operations within an office setting. The various tasks may include but are not limited to, monitoring compliance workloads, analyzing data and utilizing reports, creating work orders, requesting permits, fielding calls from customers and field employees, and providing daily support to company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, works under minimal supervision and relies on experience and judgment to plan and accomplish tasks.

Job Responsibilities

• Works across the company functionally to meet internal and external customer needs to help support field operations
• Support operations and capital workloads and projects within an office setting:
  • Monitoring workloads to satisfy customer service requests and compliance requirements
  • Analyzing data and forecasting
  • Supporting Service (above ground) and Distribution (below ground) workloads
  • Creating work orders and assigning to field personnel
  • Requesting permits
  • Updating of company systems
  • Direct line of support to field personnel
  • Coordinating with shop management
• Navigates and utilize various customer information and operational systems to input, update, and change customer or system related information
• Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaigns

Minimum Qualifications

• 5 + years - Standard computer applications (Word, Excel, PowerPoint, etc.)
• 5 + years - Identifying and implementing solutions to problems
• High School Diploma, HSED or GED

Preferred Qualifications

• Proficient in Open-cIS, PCAD Dispatch and MAXIMO
• Experience in creating and assigning work orders
• Ability to provide excellent customer service
• Exceptional communication skills
• Ability to multitask
• Self‑motivated but also works well within a team

End Date: 08/28/2026

Pay Range Minimum: $28.61

Pay Range Maximum: $42.92

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

EEO/AA policies and statements