General Supervisor - System Operations

Wisconsin Public Service Corporation; Chicago (IL); On-site; USD 91,000 - 136,000; Full time

Job summary

WEC Energy Group’s WEC Business Services LLC seeks a General Supervisor – System Operations in Chicago, IL. The role oversees internal/contracted resources, design, scheduling, and distribution infrastructure safety and compliance within an assigned area.

The position emphasizes safety, budget-conscious management, and strong leadership to meet customer needs while maintaining regulatory compliance and effective stakeholder relationships.

Qualifications

• High School Diploma, HSED, or GED.
• 5-10 years of gas distribution/construction experience OR 5-10 years of supervising direct reports.
• Ability to establish and maintain good working relationships with employees, contractors, and community groups.
• Strong communication and organizational skills.

Responsibilities

• Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training.
• Manage work assignments with assigned area to established budget, while maintaining optimal internal/external customer service.
• Conduct tailgate sessions to communicate work assignments, review procedures, and safety hazards.
• Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations.
• Coach, counsel, and train employees for improved job performance. Implement and administer the progressive disciplinary process when appropriate.
• Assist in Operator Qualification process for System Operations personnel.
• Ensure compliance with all rules, regulations, codes, and laws for all systems operations related work.
• Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses.
• Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies.
• Engage employees to promote an inclusive workforce and team.
• Must be able to be on – call 24/7 for 13 to 17 weeks a year.
• Coordinate with other departments for large diameter isolations (Shutdowns).
• Manage emergency situations regarding the Systems Operations Group.
• Assist in the management of construction projects relating to the System Operations Group.

Skills

Supervision

Communication

Organizational skills

Relationship building

Safety management

Education

High School Diploma or GED

Tools

PI Vision

SCADA

Job description

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a General Supervisor - System Operations in our Chicago, Illinois location.

About Us

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first‑hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The General Supervisor – System Operations manages internal resources, external contracted resources and business applications/processes based on the need of the business unit. This includes supervisory tasks in Systems Operations group related to construction, design, planning, and scheduling for work related to District Regulator Stations, Interstation system, city-gate station, network valves. This also includes overseeing the maintenance and compliance programs related to the company’s HP distribution and distribution infrastructure within an assigned area. General Supervisors ensure that all internal/external customers’ needs are met in a safe, efficient and timely manner through the effective management/utilization of personnel, equipment, and materials.

Job Responsibilities

• Plan, coordinate and conduct safety meetings to communicate safety requirements, updates and training required
• Manage work assignments with assigned area to established budget, while maintaining optimal internal/external customer service
• Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques
• Motivate and engage employees to increase efficiency, productivity, availability, safety performance and core expectations
• Coach, counsel, and train employees for improved job performance. Implement and administer the progressive disciplinary process when appropriate
• Assist in Operator Qualification process for System Operations personnel
• Ensure compliance with all rules, regulations, codes, and laws for all systems operations related work
• Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work
• Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies
• Engage employees to promote an inclusive workforce and team
• Must be able to be on – call 24/7 for 13 to 17 weeks a year
• Coordinate with other departments for large diameter isolations (Shutdowns)
• Manage emergency situations regarding the Systems Operations Group
• Assist in the management of construction projects relating to the System Operations Group

Minimum Qualifications

• High School Diploma, HSED, or GED
• 5-10 years of experience in a gas distribution/construction trade and/or 5-10 years of experience in supervision of direct reports
• Working knowledge of union contracts and employee relationship building
• Ability to establish and maintain good working relationships with employees, contractors, and community groups
• Strong communication and organizational skills are a benefit

Preferred Qualifications

• Working knowledge of CFR PART 192 of federal code that refers to operating a natural gas delivery system
• Working knowledge of any Illinois Commerce Commission code impacting systems operations related workloads
• Have knowledge of PI Vision or some type of SCADA system
• Have 5 years of experience with Valve theory/operations/maintenance/compliance
• Have 5 years of experience with Gate Station/Regulator Station theory/operations/maintenance/compliance

End Date: 09/04/2026

Pay Range Minimum: $90,507.56

Pay Range Maximum: $135,761.08

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary. Learn more at Careers

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

Chicago, IL, US, 60642 Chicago, IL, US, 60643-3716 Chicago, IL, US, 60632