Operations Specialist - Driver - Phoenix, AZ

Bird; Phoenix (AZ); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Wellness resources

Work-from-home stipend

Healthcare package

Ride credits

Paid time off

Job summary

Bird is hiring an Operations Specialist in Phoenix to keep our fleet moving. You will drive, deploy, relocate, and prep scooters for riders, ensuring each ride is safe and on schedule.

You will load and unload, navigate routes via a smartphone, and support warehouse and fleet staging. Weekend or varied shifts may apply; strong teamwork and clear communication are essential.

Qualifications

• Must be 21+ years old.
• Valid driver’s license with at least two years of driving experience.
• Able to lift up to 80 lbs (with or without accommodation).
• Comfort with smartphone apps while on the move.

Responsibilities

• Safely drive, load/unload, and follow app routes to deploy or retrieve scooters.
• Operate a smartphone while multitasking in a fast-paced environment.
• Relocate scooters from low-demand to high-demand areas efficiently.
• Perform basic diagnostics and quality checks on scooters and e-bikes.
• Support warehouse and fleet staging operations.
• Communicate clearly with teammates and use internal tools to hit daily goals.
• Participate in product testing and new feature rollouts.

Skills

Driving

Smartphone use

Teamwork

Communication

English proficient

Physical stamina

Job description

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.

We are relentless in our pursuit of better - for our riders, for our partners, for our employees, and for future generations. Our award winning electric vehicles help millions of riders take carbon-free trips in more than 400 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.

The Role

We're hiring for three full-time (40 hours/week) positions, with a Morning Shift and Evening Shift availability depending on seasonality and performance through our trusted staffing partner, TalentBurst.

As an Operations Specialist, you’ll play a key role in keeping our fleet moving. You’ll drive, deploy, relocate, and prepare scooters for riders, working behind the scenes to ensure every ride is safe, smooth, and on time.

What You'll Do

• Safely drive, load/unload, and follow mobile app routes to deploy or retrieve scooters
• Operate a smartphone while multitasking in a fast-paced environment
• Relocate scooters from low-demand to high-demand areas efficiently
• Perform basic diagnostics and quality checks on scooters and e-bikes
• Support warehouse and fleet staging operations
• Communicate clearly with teammates and use internal tools to hit daily goals.
• Participate in product testing and new feature rollouts

What You Bring

• Must be 21+ years old.
• A valid driver’s license with at least two years of driving experience
• Comfortably using smartphone apps while on the move
• Ability to lift up to 80 lbs (with or without accommodation). Team-oriented mindset with strong communication skills
• Proficiency in English, bilingual a plus!
• Bonus: Availability for weekend or varied shift work, and familiarity with local streets and neighborhoods
• Previous experience in delivery, logistics, rideshare, or warehouse work is a plus

Pay:

$18.00/hr - Morning Shift |$19.00/hr - Evening Shift

Shift Hours:

Sunday to Wednesday - Morning - 5:00am to 3:00pm | Sunday to Wednesday -Evening - 2:30pm to 12:30am

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as We're constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge, plus a wellness resource to help you wind down. We also offer a work from home stipend, an employer paid healthcare package, and Bird ride credits to get you where you need to be.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives - encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you'd like to work? Sweet. Let's chat.