Operations Specialist 2

Los Alamos National Security LLC; Los Alamos (NM); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off & holidays

Relocation assistance

Tuition assistance

Job summary

Los Alamos National Security LLC is seeking an Operations Specialist 2 (Procedure Writer and Readiness Liaison) for the Weapons Facility Operations Division at Los Alamos, NM. You will craft and maintain technical procedures, coordinate with stakeholders, and drive readiness initiatives across multiple facilities while adhering to DOE and LANL policies.

The role requires an associate degree and 4 years of related experience, with strong communication skills and proficiency in MS Office and

Qualifications

• Demonstrated experience developing and maintaining technical procedures or controlled documents in a regulated or operations environment
• Ability to analyze and translate technical information into clear, structured, and user-focused documentation
• Strong attention to detail and commitment to document accuracy and quality
• Strong verbal and written communication skills
• Demonstrated customer service skills and ability to work effectively across all levels of an organization
• Ability to coordinate with stakeholders to gather, validate, and refine technical information
• Working experience in an operational, technical, or compliance-driven environment
• Ability to understand and apply policies, procedures, and institutional requirements to work products
• Proven ability to manage multiple tasks and priorities in a dynamic work environment
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) to develop and manage documentation and track information
• Associate degree and at least 4 years of relevant experience, or an equivalent combination of education and experience

Responsibilities

• Contribute ideas and work products to technical and administrative documents
• Speak and write on behalf of the WFO division through a variety of media
• Coordinate with internal and external customers
• Research and apply best practices in both procedure writing and readiness program implementation
• Ensure all work processes and products meet established requirements within DOE and LANL policies and procedures
• Perform and assist in routine facility or area walk-downs
• Assist in assessments
• Track and schedule actions for facility and organization readiness
• Function as the point of contact for all programmatic and operations customers
• Demonstrate good judgment in selecting techniques for obtaining solutions under limited direction

Skills

Interpersonal skills

Technical writing

Communication

Customer engagement

Education

Associate degree

Tools

MS Word

MS Excel

MS PowerPoint

SharePoint

Job description

What You Will Do

Do you have highly developed interpersonal skills? Do you enjoy writing and editing technical documents? Then join our team! The Weapons Facility Operations (WFO) Division is searching for a Procedure Writer and Readiness Liaison. This position will be an integral member of the WFO Division, an organization responsible for ensuring each facility within the Weapons Engineering complex is able to operate reliably while striving for continued excellence. You will interact with a wide variety of staff from several facilities to including High Explosives facilities, the DARHT accelerator facility, and the WETF Tritium operations facility.

As Operations Specialist 2, you will be expected to meet the following duties.

• Contribute ideas and work products to technical and administrative documents.
• Speak and write on behalf of the WFO division through a variety of media.
• Coordinate with internal and external customers.
• Research and apply best practices in both procedure writing and readiness program implementation.
• Ensure all work processes and products meet established requirements within DOE and LANL policies and procedures.
• Perform and assist in routine facility or area walk-downs.
• Assist in assessments.
• Track and schedule actions for facility and organization readiness.
• Function as the point of contact for all programmatic and operations customers.
• To be successful you should be a highly motivated and customer service focused individual; comfortable working across multiple stakeholder groups, building collaborative relationships, coordinating with peers, and collaborating with others. You will also demonstrate good judgment in selecting techniques for obtaining solutions working under limited direction.

What You Need

Minimum Job Requirements:

Technical Writing & Procedure Development

• Demonstrated experience developing and maintaining technical procedures or controlled documents in a regulated or operations environment
• Ability to analyze and translate technical information into clear, structured, and user-focused documentation
• Strong attention to detail and commitment to document accuracy and quality

Communication & Customer Engagement

• Strong verbal and written communication skills
• Demonstrated customer service skills and ability to work effectively across all levels of an organization
• Ability to coordinate with stakeholders to gather, validate, and refine technical information

Operations & Process Awareness

• Working experience in an operational, technical, or compliance-driven environment
• Ability to understand and apply policies, procedures, and institutional requirements to work products
• Proven ability to manage multiple tasks and priorities in a dynamic work environment

Personal Effectiveness & Business Tools

• Proven ability to work independently with limited supervision while handling shifting priorities
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) to develop and manage documentation and track information
• Associate degree and at least 4 years of relevant experience, or an equivalent combination of education and experience

Education/Experience: Position requires an Associate's Degree and 4 years of related experience; or an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

• Experience with MS SharePoint and its functionality.
• Experience working to and updating project schedules.
• Ability to quickly learn and adapt to use LANL business systems (Outlook, ACCESS, Oracle, UTrain, PDMLink, etc.).
• Experience with process improvement methodologies such as Lean Six Sigma

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants

Applicants are required to submit a comprehensive cover letter that clearly addresses how their knowledge, skills, and experience align with the minimum job requirements of this position.

The cover letter must:

• Explicitly demonstrate relevant experience for each of the minimum requirement categories
• Provide specific examples that illustrate qualifications, contributions, and outcomes
• Clearly describe the applicant's role and level of responsibility in prior work
• Be organized in a manner that directly aligns with the stated requirements
• Applications that do not include a cover letter addressing the minimum requirements may not be considered.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [e-mail] or call (505)-664-6947.