Operations Specialist

SimpleClosure; United States; Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Life insurance

Unlimited paid time off

Remote work environment

Competitive equity package

Job summary

SimpleClosure is transforming how startups wind down, guiding founders from start to finish with emphasis on clarity and accountability. The Operations Specialist role centers on translating legal and administrative requirements into actionable plans while delivering high-touch client service in a fast-paced startup environment.

You will balance empathy with process thinking, coordinating across teams and external partners to ensure compliant, timely dissolution and value realization for clients.

Qualifications

• Startup experience preferred.
• Ability to multitask and follow through on projects.
• Excellent written and spoken English communication skills.
• Exceptional problem-solving and interpersonal skills.
• Experience in operations, legal, or accounting a plus.

Responsibilities

• Serve as the primary point of contact for clients, guiding them through the dissolution process.
• Capture, document, and optimize processes to enhance operational efficiency and client satisfaction.
• Collaborate with internal teams to ensure smooth operations and timely resolution of client issues.
• Utilize remote tools (Slack, Google Suite, Notion) for communication and documentation.
• Understand services, processes, and legal requirements related to shutting down.
• Provide exceptional customer service with empathy and professionalism.
• Assist clients in gathering necessary documentation.
• Ensure timely updates to clients on progress.
• Maintain organized records of all dissolution activities.
• Coordinate with external parties to ensure compliance with laws and regulations.
• Identify opportunities to improve internal processes and workflows.

Skills

Start-up experience

Multitasking

English communication

Problem solving

Operations/legal/accounting

Job description

Most companies don't end in acquisition — they end in closure. Yet shutdown has never been given the same rigor, clarity, or professionalism as the moments that came before it. Nearly 4 million companies shut down every year, creating a massive, overlooked market. SimpleClosure is building the infrastructure to change that.

Having raised over $20M from leading VCs and trusted by more than 7,000 companies to date, we streamline the entire business dissolution process — from legal and tax to operational and administrative — as one coordinated effort instead of a patchwork of disconnected steps. We take it a step further by connecting founders with buyers for their remaining assets, so they can realize value that would otherwise be lost.

Joining SimpleClosure means helping define an entirely new category, solving complex, high-impact problems, and building the products and processes that support founders through one of the most important moments in a company's journey.

Job Overview

SimpleClosure is looking for an Operations Specialist to guide founders through the company dissolution process from start to finish. In this role, you'll serve as the main point of contact for clients navigating one of the most difficult moments in their business journey—translating complex legal, tax, and administrative requirements into a clear, manageable plan. You'll balance high-touch client support with process-oriented thinking, helping us continuously refine how we deliver shutdown services at scale. This role is ideal for someone who thrives in a fast-paced startup environment, enjoys solving ambiguous problems, and finds fulfillment in helping people through challenging transitions with empathy and professionalism.

Key Responsibilities

Serve as the primary point of contact for clients, introducing them to their personalized shutdown plans, guiding them through the dissolution process, and addressing their queries and concerns along the way.

Capture, document, and optimize processes to enhance operational efficiency and client satisfaction.

Collaborate closely with internal teams to ensure smooth operations and timely resolution of client issues.

Utilize Slack, Google Suite, Notion and other remote tools for efficient communication and documentation.

Cultivate an understanding of our services, processes, and legal requirements related to shutting down.

Provide exceptional customer service, demonstrating empathy and professionalism with client interactions.

Assist clients in gathering necessary documentation and information.

Ensure accurate and timely updates to clients regarding their progress.

Maintain organized and accurate records of all company dissolution activities.

Coordinate with external parties such as government agencies, regulatory bodies, and legal counsel to ensure compliance with applicable laws and regulations.

Proactively identify opportunities to improve our internal processes and workflows.

Desired Skills & Qualifications

Start-up experience preferred

Ability to multitask and follow through on projects

Excellent written and spoken English communication skills

Exceptional problem-solving and interpersonal skills

Experience in operations, legal, or accounting a plus

What we offer

Base Salary: $65,000 to $75,000, depending on experience level and location

Competitive equity package

Life insurance

Unlimited paid time off

Remote work environment

Two company-wide offsites each year

401(k) with Traditional and Roth options, with immediate eligibility

SimpleClosure is an equal opportunity employer

We are committed to providing a work environment free of discrimination and harassment. All employment decisions at SimpleClosure — including recruiting, hiring, promotion, compensation, and termination — are based on qualifications, merit, and business need, without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We're committed to building a diverse and inclusive team, and we welcome applicants from all backgrounds. If you need a reasonable accommodation during the application or interview process, please let us know.

*At this time, we are unable to sponsor employment visas for this role, with the exception of TN status for eligible Canadian citizens.

SimpleClosure

The easiest and most trustworthy way to shut down your startup.

SimpleClosure is a venture-backed startup that streamlines and simplifies the business closure process, transforming it from months into days while ensuring compliance and accuracy.

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