Operations Specialist

Beacon Pointe Advisors LLC; Scottsdale (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Beacon Pointe Advisors is seeking an exceptional Operations Specialist for our Central Support team in Scottsdale, AZ, to support Ultra High Net Worth clients. The successful candidate will join a talented group delivering investment management and financial planning services to high-net-worth individuals, families and institutions.

You will prepare client account paperwork, coordinate with custodians, perform quality control, handle time-sensitive tasks, maintain files in Salesforce and

Qualifications

• Undergraduate degree in Finance, Business or Economics preferred.
• 5+ years of relevant experience; preferably with a Registered Investment Advisor, investment management firm or broker/dealer.
• Excellent interpersonal and verbal/written skills.
• Strong commitment to detail with excellent organization and prioritization skills.
• Self-starter with ability to work in a fast-paced environment.

Responsibilities

• Prepare, submit and follow-up on client account paperwork for multiple custodians.
• Work with complex account registrations (e.g., Irrevocable Trusts, Testamentary Trusts, Corporations, LLCs).
• Quality control of submitted requests and account setup in Reporting Platform.
• Handle time-sensitive cashiering tasks including capital call fulfillment.
• Execute account maintenance tasks such as terminations and special requests.
• Review custodian alerts and document in applicable systems to resolve issues.
• Liaise with custodians to ensure efficient completion of requests.
• Assist in preparation of Alternative Investments paperwork, subscriptions, redemptions, capital calls.
• Research and respond to routine-to-complex inquiries within service levels.
• Handle inquiries from advisor teams related to account/data discrepancies.
• Maintain client files in CRM (Salesforce) and Tamarac.
• Participate in team meetings and drive process improvements.

Skills

Interpersonal communication

Attention to detail

Time management

Self-starter

Customer service

Education

Bachelor’s degree in Finance/Business/Economics

Tools

Salesforce CRM

Tamarac Advisor View

Microsoft Office

Job description

Job Description

Beacon Pointe is currently seeking an exceptional individual to join our Central Support team as an Operations Specialist for our Ultra High Net Worth offering in our Scottsdale, AZ office. The successful candidate will join a highly talented team of professionals that serve the investment management and financial planning needs of high-net-worth individuals, families and institutions. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s clients and associates.

Responsibilities

• Pulling from a queue-based system, prepare, submit and follow-up on client account paperwork for multiple custodians utilizing internal and external systems.
• Work with complex account registrations including a variety of organization types (ex: Irrevocable Trusts, Testamentary Trusts, Corporations, LLCs, etc.)
• Quality control of submitted requests and account set up in Reporting Platform following firm procedures.
• Handle time sensitive cashiering tasks including capital call fulfillment.
• Execute account maintenance tasks such as account terminations and other special requests as directed.
• Review custodian alerts, document in applicable systems and follow-up as needed to resolve.
• Liaise with various custodians to ensure efficient completion of requests and resolution of issues.
• Assist in the preparation of Alternative Investments paperwork, subscription agreements, redemptions, capital calls, etc.
• Research and respond to routine-to-complex inquires within defined service level commitments.
• Handle incoming inquiries from advisor teams related to the troubleshooting and review of complex account and data discrepancies.
• Maintain and update client files utilizing internal systems including CRM(Salesforce) and portfolio management databases (Tamarac).
• Participate in team meetings and collaborate with operations leadership team on projects and/or initiatives designed to streamline firm policies and procedures.

Qualifications

• Undergraduate degree required (Bachelor’s degree in Finance, Business or Economics preferred).
• 5+ years of relevant experience; preferably with a Registered Investment Advisor(RIA), investment management firm or broker/dealer.
• Excellent interpersonal and verbal/written skills.
• Strong commitment to detail with excellent organization and prioritization skills.
• Self-starter with a proven ability to work in a fast-paced, evolving work environment.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office365, etc.)
• Knowledge of Salesforce CRM and Tamarac Advisor View preferred.
• Experience with Charles Schwab, Fidelity institutional platforms, Pershing and paperwork preferred

About Beacon Pointe Advisors

Beacon Pointe Advisors is one of the nation’s largest Registered Investment Advisor firms with headquarters in Southern California and affiliate offices nationwide. Beacon Pointe provides advisory services to a range of clients, including institutions (i.e., endowments, foundations), high-net-worth individuals, and families. Beacon Pointe has been recognized by various industry publications including Forbes, Financial Advisor Magazine, Barron’s, and more. For more information, please visit Awards Disclosures.