Operations Specialist

PCI TRGR Penn Pharmaceutical Services Ltd; Philadelphia (Philadelphia County); On-site; USD 55,000 - 78,000; Full time

Job summary

PCI Pharma Services in Philadelphia, PA is seeking an Operations Specialist responsible for ensuring cGMP compliance, batch record reviews, and real-time quality improvements on the production floor. The role involves audits of production room documentation, hourly inspections, equipment calibration checks, and mentoring ops staff to drive Right First Time metrics with potential overtime and weekend work.

Candidates should have a High School Diploma and 2–4 years in production or related fields,

Qualifications

• High School Diploma required; 2–4 years in production, equipment, or process packaging preferred.
• Strong analytical, verbal and written communication skills; able to coach and train others.
• Must be dependable, proactive about safety, quality, throughput and cost performance.

Responsibilities

• Perform operational production room approvals after product and lot changes.
• Verifies first piece inspection to ensure finished goods code, format, and expiration date are correct.
• Ensure equipment is packaged within validated parameters and calibration dates are current.
• Review batch records to confirm inspections and non-conformances are addressed.
• Conduct periodic checks to confirm hourly inspections meet AQL requirements.
• Review sampling pages to ensure samples are taken, labeled, and documented.
• Audit production rooms to ensure logbooks and maintenance records are complete.
• Confirm packaging functionality (perf, peel, seals, etc.).
• Audit safety compliance and PPE usage among production personnel.

Skills

Analytical skills

Verbal & written communication

Dependable & initiative

Problem solving

Detail oriented

Education

High School Diploma

Tools

MS Office

Lotus Notes

Spreadsheets

ERP systems

Job description

Position Title: Operations Specialist Location: Philadelphia, PA Hours: C Shift, 7a-7p, Thurs Fri Sat

SUMMARY

This position is responsible for providing the direction, organization, alignment, monitoring and cGMP compliance to ensure the successful, cost effective, timely and safe processing of customer orders. The position audits production room documentation, checks equipment challenges and hourly in-process inspections have been performed, ensures samples have been taken, and reviews room for 5S Compliance. These associates are responsible for performing real time batch record and documentation review and or co-signs during batch processing in order to drive improvements into our Right First Time (RFT) metrics. They are also responsible for leading and realizing continuous quality and process improvements on the production floor by mentoring, coaching and training their operational counterparts.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED)

• Perform operational production room approvals after product and lot changes
• Verifies first piece inspection to ensure finished goods code, format, and expiration date are correct
• Ensure equipment is packaged within validated parameters and equipment calibration dates on all process equipment are within required specifications. If not, this individual will contact the appropriate personnel to recalibrate and/or remediate the issue.
• Review batch record (MP') to ensure equipment challenges and hourly inspections have been conducted and any non-conformances are addressed appropriately.
• Conduct periodic checks to confirm hourly inspections are being performed correctly and on track to meet AQL requirements
• Review sampling pages to ensure samples have been taken, labelled, and documented appropriately
• Audit production room to ensure Cleaning and Use logbooks, Mechanical Set-up logbooks, and Preventive Maintenance logbooks have been completed accurately and timely.
• Confirm package (unit) functionality (perfs, peel, push, seals, etc.)
• Check to ensure portable equipment has been cleaned and documented correctly on quality form.
• Audit production personnel to ensure the job is performed safely including wearing required personal protective equipment.
• Ensure recovery stations are segregated from product flow.
• Confirm bulk material and components for job are correct and kept covered.
• Review each equipment clean room logbooks for correct clean room, entries are complete, correct, and legible.
• Review temperature and humidity data to ensure within acceptable job parameters.
• Identify proactively gaps in batch records and PDR's to mitigate deviations and documentation errors.
• Participate on improvement teams (i.e. FMEA's, Kaizen, batch record etc.) as needed
• Support Root Cause Analysis as needed.
• Report quality event notifications for issues encountered on the production floor to OPS Mgmt.
• Support operations by creating JDE labels for production
• This position may require overtime and/ or weekend work.
• Must have knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures and rules.
• Must be dependable in work attendance.
• May perform duties of Quality Coordinator
• Perform other duties as assigned by Manager/Supervisor.

EDUCATION OR EQUIVALENT

High School Diploma required 2 - 4 years relevant experience in production, equipment and or process Packaging, Pharmaceutical, Bio-Pharmaceutical, and/or Medical Device background is preferred

LANGUAGE SKILLS

Must possess good analytical skills and excellent verbal and written communication skills. Must demonstrate effective listening, coaching and interpersonal communications skills.

KNOWLEDGE/SKILLS REQUIREMENTS

Must be dependable and show initiative to improve safety, quality, through put and cost performance. Must be willing to work overtime and flexible in regards to working on all 3 shifts Able to balance multiple issues simultaneously in a fast paced environment. Needs good problem solving skills, should be detail oriented and well organized.

COMPUTER SKILLS

Must be computer literate with past experience using MS Office, Lotus Notes, spreadsheets and ERP systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically capable to perform the above duties with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Let’s talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.