Operations Specialist

pciservices; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Job summary

PCI Services in Philadelphia, PA seeks an Operations Specialist to oversee production floor compliance and real-time batch review. You will audit documentation, ensure sampling, verify equipment parameters and maintain 5S, cGMP adherence and data integrity across batch records.

The role emphasizes proactive problem solving, coaching of operators, and participation in improvement teams to drive Right First Time metrics.

Qualifications

• High School Diploma required.
• 2-4 years relevant experience in production, equipment and/or process.
• Packaging, Pharmaceutical, Bio-Pharmaceutical, and/or Medical Device background preferred.

Responsibilities

• Perform operational production room approvals after product and lot changes.
• Verify first piece inspection to ensure finished goods code, format, and expiration date are correct.
• Ensure equipment is packaged within validated parameters and calibration dates are within specifications.

Skills

Analytical skills

Verbal & written communication

Teamwork

Education

High School Diploma

Tools

MS Office

ERP systems

Job description

Position Title: Operations Specialist

Location: Philadelphia, PA

Hours: E Shift, 7a-7p, Fri Sat and Sun

SUMMARY

This position is responsible for providing the direction, organization, alignment, monitoring and cGMP compliance to ensure the successful, cost effective, timely and safe processing of customer orders. The position audits production room documentation, checks equipment challenges and hourly in-process inspections have been performed, ensures samples have been taken, and reviews room for 5S Compliance. These associates are responsible for performing real time batch record and documentation review and or co‑signs during batch processing in order to drive improvements into our Right First Time (RFT) metrics. They are also responsible for leading and realizing continuous quality and process improvements on the production floor by mentoring, coaching and training their operational counterparts.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED)

• Perform operational production room approvals after product and lot changes
• Verifies first piece inspection to ensure finished goods code, format, and expiration date are correct
• Ensure equipment is packaged within validated parameters and equipment calibration dates on all process equipment are within required specifications. If not, this individual will contact the appropriate personnel to recalibrate and/or remediate the issue.
• Review batch record (MP') to ensure equipment challenges and hourly inspections have been conducted and any non‑conformances are addressed appropriately. Conduct periodic checks to confirm hourly inspections are being performed correctly and on track to meet AQL requirements
• Review sampling pages to ensure samples have been taken, labelled, and documented appropriately
• Audit production room to ensure Cleaning and Use logbooks, Mechanical Set‑up logbooks, and Preventive Maintenance logbooks have been completed accurately and timely.
• Confirm package (unit) functionality (perfs, peel, push, seals, etc.)
• Check to ensure portable equipment has been cleaned and documented correctly on quality form.
• Audit production personnel to ensure the job is performed safely including wearing required personal protective equipment.
• Ensure recovery stations are segregated from product flow.
• Confirm bulk material and components for job are correct and kept covered.
• Review each equipment clean room logbooks for correct clean room, entries are complete, correct, and legible.
• Review temperature and humidity data to ensure within acceptable job parameters.
• Identify proactively gaps in batch records and PDR's to mitigate deviations and documentation errors. Participate on improvement teams (i.e. FMEA's, Kaizen, batch record etc.) as needed
• Support Root Cause Analysis as needed.
• Report quality event notifications for issues encountered on the production floor to OPS Mgmt..
• Support operations by creating JDE labels for production
• This position may require overtime and/ or weekend work.
• Must have knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures and rules.
• Must be dependable in work attendance.
• May perform duties of Quality Coordinator
• Perform other duties as assigned by Manager/Supervisor.

EDUCATION OR EQUIVALENT

• High School Diploma required
• 2 - 4 years relevant experience in production, equipment and or process
• Packaging, Pharmaceutical, Bio‑Pharmaceutical, and/or Medical Device background is preferred

LANGUAGE SKILLS

• Must possess good analytical skills and excellent verbal and written communication skills.
• Must demonstrate effective listening, coaching and interpersonal communications skills.

KNOWLEDGE/SKILLS REQUIREMENTS

• Must be dependable and show initiative to improve safety, quality, through put and cost performance.
• Must be willing to work overtime and flexible in regards to working on all 3 shifts
• Able to balance multiple issues simultaneously in a fast paced environment. - Needs good problem solving skills, should be detail oriented and well organized.

COMPUTER SKILLS

• Must be computer literate with past experience using MS Office, Lotus Notes, spreadsheets and ERP systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically capable to perform the above duties with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The