Operations Specialist

Troon; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) Retirement

Paid Time Off

Service Charge

Job summary

Paradiso Grande in Orlando, Florida is seeking a Full-Time Operations Specialist to support daily operations of the facility and F&B outlets, while delivering excellent guest service. This role sits within Troon and offers growth within a global hospitality leader.

Responsibilities include inventory management, scheduling, payroll support, records and reports, and coordinating event setup. You will maintain safety, sanitation, organization, and professional communication with guests and staff.

Qualifications

• Experience in hospitality, F&B, operations, or admin support is preferred.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Assist with day-to-day operations of the facility and F&B outlets
• Support inventory management, ordering, receiving, and stock organization
• Ensure food safety, sanitation, and company standards are maintained
• Assist with opening and closing procedures
• Monitor cleanliness and organization of dining, service, and storage areas
• Provide excellent customer service and address guest inquiries professionally
• Assist with event setup, execution, and breakdown as needed
• Coordinate with team members to ensure efficient daily operations
• Perform general administrative and clerical duties, including filing, data entry, and document management
• Answer phones, respond to emails, and direct inquiries appropriately
• Assist with scheduling meetings, staff schedules, and calendar management
• Maintain operational records, reports, and spreadsheets
• Support payroll, invoicing, and purchasing processes as needed
• Prepare correspondence, reports, and presentations
• Assist management with special projects and administrative tasks
• Maintain confidential information with professionalism and discretion

Skills

Hospitality operations

Customer service

Administrative support

Organizational skills

Multitasking

Communication skills

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Paradiso Grande, located in Orlando, Florida, is pleased to announce an excellent career opportunity for a Full-Time Operations Specialist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities:

Operations & Food & Beverage:

• Assist with the day-to-day operations of the facility and F&B outlets
• Support inventory management, ordering, receiving, and stock organization
• Ensure food safety, sanitation, and company standards are maintained
• Assist with opening and closing procedures
• Monitor cleanliness and organization of dining, service, and storage areas
• Provide excellent customer service and address guest inquiries professionally
• Assist with event setup, execution, and breakdown as needed
• Coordinate with team members to ensure efficient daily operations

Administrative Support:

• Perform general administrative and clerical duties, including filing, data entry, and document management
• Answer phones, respond to emails, and direct inquiries appropriately
• Assist with scheduling meetings, staff schedules, and calendar management
• Maintain operational records, reports, and spreadsheets
• Support payroll, invoicing, and purchasing processes as needed
• Prepare correspondence, reports, and presentations
• Assist management with special projects and administrative tasks
• Maintain confidential information with professionalism and discretion

Qualifications:

• Previous experience in hospitality, food & beverage, operations, customer service, or administrative support preferred
• Strong organizational, multitasking, and time-management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook and general office software
• Ability to work independently and collaboratively in a team environment
• Detail-oriented with strong problem-solving abilities
• Ability to stand for extended periods and lift up to 50 pounds when necessary

Schedule:

Open availability required. Must be available to work days and evenings, weekends (required), and holidays as needed. Flexible schedule based on operational demands.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Service Charge

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.