Operations Specialist

JotForm Inc; Orem (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Vendor deals

Job summary

JotForm Inc in Utah is seeking motivated individuals to join our Operations Team (Freight / Internet Fulfillment). You will help keep store and online fulfillment operations running smoothly by supporting freight and online orders, with a focus on inventory accuracy and efficient handling of shipments.

You’ll gain hands-on experience with inventory systems and warehouse technology while contributing to a fast-paced, team-oriented environment.

Qualifications

• Dependable, self-motivated, and able to work independently and as part of a team.
• Strong attention to detail, organization, and time-management skills.
• Ability to follow instructions and maintain accuracy in a fast-paced environment.
• Must be available to work most weekends and major sale events.

Responsibilities

• Load and unload freight trucks safely and efficiently.
• Receive shipments, verify quantities, and maintain inventory records.
• Organize merchandise and maintain storage locations.
• Replenish the sales floor and prepare online customer orders for shipment.
• Track outgoing shipments and assist with order issues, returns, and discrepancies.
• Maintain clean, organized, and safe fulfillment areas.

Skills

Detail oriented

Team player

Strong organization

Lift 25+ lbs

Basic computer skills

Tools

Inventory systems

Handheld devices

Barcode scanners

Job description

We're looking for motivated, detail-oriented, and organized individuals to join our Operations Team (Freight / Internet Fulfillment). In this fast-paced role, you will help keep our store and online fulfillment operations running smoothly by supporting both incoming freight and outgoing online orders.

As part of the Operations team, you will play a key role in receiving shipments, organizing merchandise, maintaining accurate inventory locations, and fulfilling online customer orders. Your work directly impacts the efficiency of our store operations and the quality of our customers' shopping experience- from our sales floor to their doorstep.

You'll also get hands-on experience with top brands such as Hoka, Hoyt, HydroJug, K2, La Sportiva, Nike, Osprey, Sitka, The North Face, Sage, Therm-a-Rest, and Vortex, while enjoying employee-only discounts and exclusive vendor deals.

Key Responsibilities

• Load and unload freight trucks safely and efficiently.
• Receive shipments, verify quantities, and maintain accurate inventory records.
• Organize merchandise in the backroom and maintain accurate storage locations.
• Replenish the sales floor by locating and moving merchandise from the backroom.
• Maintain clean, organized, and safe freight areas.
• Follow company safety and loss prevention guidelines.
• Use inventory systems and technology to locate products on the sales floor and in back stock.
• Pick, pack, label, and prepare online customer orders for shipment.
• Arrange and track outgoing shipments and assist with order issues, returns, exchanges, and discrepancies.
• Maintain accurate order and inventory records.
• Maintain clean, organized, and safe fulfillment areas.
• Work as part of a team to support efficient store operations while maintaining accuracy and productivity.

Qualifications

• Dependable, self-motivated, and able to work independently and as part of a team.
• Strong attention to detail, organization, and time-management skills.
• Positive attitude, strong work ethic, and ability to work with a sense of urgency.
• Basic computer skills and ability to use inventory systems, handheld devices, and technology.
• Ability to follow instructions and maintain accuracy in a fast-paced, physically active environment.
• Must be available to work most weekends and major sale events.
• Ability to stand for most or all of the shift and lift, carry, and move products weighing 25+ lbs.

Helpful

• Experience with order management systems (OMS) and shipping software.
• Experience working in a fast-paced retail, warehouse, or fulfillment environment.
• Ability to work on your feet for the entire shift.
• Ability to lift and carry packages weighing 25+ lbs.
• Familiarity with barcode scanners, handheld devices, and other warehouse technology.
• Experience with e-commerce platforms and online order processing.
• Basic math and data entry skills for inventory management.
• Ability to follow safety procedures and maintain an organized workspace.
• Experience providing excellent customer service.
• Employee-only discounts and exclusive vendor deals.
• Opportunity to work with industry-leading outdoor and sporting brands.
• Fun and energetic team environment.
• Hands-on experience with brands like Hoka, Hoyt, HydroJug, K2, La Sportiva, Nike, Osprey, Sitka, The North Face, Sage, Therm-a-Rest, and Vortex.
• Opportunity to contribute to efficient store operations and outstanding online customer service.

JobOn-Site

Full-Time and Part-Time. Health Benefits Apply to Full-Time.

Full-Time or Part-Time. Haelth Benefits Apply to Full-Time