Operations Specialist

JotForm Inc; Idaho Falls (ID); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Employee discounts

Exclusive vendor deals

Job summary

JotForm Inc. is seeking motivated, detail-oriented individuals for an Operations Team role focused on Freight and Internet Fulfillment. You’ll help receive shipments, organize inventory, and fulfill online orders, impacting store operations from backroom to doorstep.

You will work in a fast-paced environment, with hands-on experience using inventory systems and warehouse tech, while enjoying employee-only discounts and exclusive vendor deals.

Qualifications

• Dependable and self-motivated with a can-do attitude.
• Strong attention to detail and excellent organization.
• Good time-management and ability to work under urgency.
• Positive attitude, strong work ethic, and reliability.
• Basic computer skills and ability to use inventory systems.
• Comfort with handheld devices and warehouse technology.
• Ability to follow instructions and maintain accuracy in a fast-paced, physically active environment.
• Willingness to work most weekends and major sale events.

Responsibilities

• Load and unload freight trucks safely and efficiently.
• Receive shipments, verify quantities, and maintain inventory records.
• Organize merchandise in the backroom and storage locations.
• Replenish the sales floor by moving merchandise from backstock.
• Maintain clean, organized, and safe freight areas.
• Follow company safety and loss prevention guidelines.
• Use inventory systems and technology to locate products on the sales floor and in back stock.
• Pick, pack, label, and prepare online customer orders for shipment.
• Arrange and track outgoing shipments and assist with order issues, returns, exchanges, and discrepancies.
• Maintain accurate order and inventory records.
• Maintain clean fulfillment areas and work as a team to support store operations.

Job description

We’re looking for motivated, detail-oriented, and organized individuals to join our Operations Team (Freight / Internet Fulfillment). In this fast-paced role, you will help keep our store and online fulfillment operations running smoothly by supporting both incoming freight and outgoing online orders.

As part of the Operations team, you will play a key role in receiving shipments, organizing merchandise, maintaining accurate inventory locations, and fulfilling online customer orders. Your work directly impacts the efficiency of our store operations and the quality of our customers’ shopping experience—from our sales floor to their doorstep.

You’ll also get hands‑on experience with top brands such as Hoka, Hoyt, HydroJug, K2, La Sportiva, Nike, Osprey, Sitka, The North Face, Sage, Therm-a-Rest, and Vortex, while enjoying employee‑only discounts and exclusive vendor deals.

Key Responsibilities

• Load and unload freight trucks safely and efficiently.
• Receive shipments, verify quantities, and maintain accurate inventory records.
• Organize merchandise in the backroom and maintain accurate storage locations.
• Replenish the sales floor by locating and moving merchandise from the backroom.
• Maintain clean, organized, and safe freight areas.
• Follow company safety and loss prevention guidelines.
• Use inventory systems and technology to locate products on the sales floor and in back stock.
• Pick, pack, label, and prepare online customer orders for shipment.
• Arrange and track outgoing shipments and assist with order issues, returns, exchanges, and discrepancies.
• Maintain accurate order and inventory records.
• Maintain clean, organized, and safe fulfillment areas.
• Work as part of a team to support efficient store operations while maintaining accuracy and productivity.

Qualifications

• Dependable, self‑motivated, and able to work independently and as part of a team.
• Strong attention to detail, organization, and time‑management skills.
• Positive attitude, strong work ethic, and ability to work with a sense of urgency.
• Basic computer skills and ability to use inventory systems, handheld devices, and technology.
• Ability to follow instructions and maintain accuracy in a fast‑paced, physically active environment.
• Must be available to work most weekends and major sale events.
• Ability to stand for most or all of the shift and lift, carry, and move products weighing 25+ lbs.

Helpful

• Previous retail, warehouse, freight, inventory, or fulfillment experience.
• Experience with inventory, order management, e‑commerce, or shipping systems.
• Familiarity with barcode scanners, handheld devices, or warehouse technology.
• Forklift certification is helpful.
• Basic math, data entry, and problem‑solving skills.
• Employee‑only discounts and exclusive vendor deals.
• Opportunity to work with industry‑leading outdoor and sporting brands.
• Fun and energetic team environment.
• Hands‑on experience with brands like Hoka, Hoyt, HydroJug, K2, La Sportiva, Nike, Osprey, Sitka, The North Face, Sage, Therm-a-Rest, and Vortex.
• Opportunity to contribute to efficient store operations and outstanding online customer service.

Job On-Site

Full-Time or Part-Time. Health Benefits Apply to Full-Time