Operations Specialist

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

On-site medical clinic

FSA (Flexible Spending Account)

Disability insurance

Paid family medical leave

Term life insurance

401(k) retirement plan

10 paid holidays

12 vacation/personal days

Job summary

Samaritan's Purse is seeking an Operations Specialist to join the North American Disaster Relief team in North Wilkesboro, NC. You will monitor and coordinate disaster relief operations, gather timely updates, and support decision-making with data-driven reporting.

The role emphasizes faith integration, readiness, and collaboration with a diverse team while maintaining strong communication and organizational skills.

Qualifications

• Bachelor's degree in emergency management or related field with two years of operational experience or equivalent.
• Strong written and verbal communication.
• Highly detail oriented and organized with the ability to multitask.
• Self-starter with ability to adapt to changing demands.
• Proficient with Microsoft Office Suite.
• Understanding of data collection, analysis, reporting, and visualization.
• Able to work creatively and independently.
• Ability to work with a diverse team.

Responsibilities

• Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Jesus Christ.
• Monitor and coordinate ongoing disaster relief operations across locations and phases of response.
• Gather, compile, and deliver timely situation updates and operational reports for leadership.
• Monitor weather forecasts and ongoing events to support proactive planning.
• Participate in after-action reviews to identify lessons learned.
• Maintain and improve operations center tools, systems, and reporting processes.

Skills

Strong written and verbal comms

Detail oriented

Self-starter / adaptable

Problem solving / data interpretation

Creative / independent work

Data collection / analysis / reporting

Flexibility / diverse team

Biblical Studies background preferred

Multitasking

Education

Bachelor's Degree in emergency management or related field

Two years operational experience in emergency management or similar

Twelve credit hours of Biblical Studies preferred

Tools

Microsoft Office Suite

Job description

Location: North Wilkesboro, NC, United States

What do we believe?

Demonstrate Biblical Integrity

At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

We are seeking an Operations Specialist to join our North American Disaster Relief team in North Wilkesboro, NC. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.

In the role of Operations Specialist, you will have the opportunity to:

• Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Monitor and coordinate ongoing disaster relief operations across geographically dispersed locations and all phases of response, supporting alignment across the organization.
• Gather, compile, and deliver timely situation updates and operational reports to support informed decision-making by department leadership. Maintain continuous awareness of organizational deployments, operational status, and readiness.
• Monitor weather forecasts, ongoing events, and emerging needs across the United States to support proactive and anticipatory planning. Support both crisis action planning for short-notice or no-notice events and deliberate planning for preplanned activities.
• Participate in after-action reviews to identify lessons learned from disaster relief activities.
• Maintain and improve operations center tools, systems, and reporting processes to increase effectiveness and efficiency.
• Other duties as assigned

What are the qualifications?

Serve with Excellence

As a qualified candidate, you will have the following skills and experience:

• Bachelor's Degree from four-year college or university in emergency management or related field, and two (2) years of operational experience in emergency management, disaster relief, or similar role; or equivalent combination of education and experience.
• Strong written and verbal communication
• Highly detail oriented and organized with the ability to multitask
• Proven ability to be a self-starter and willingness to adapt to changing demands
• Computer fluency, including proficiency with Microsoft Office Suite
• Able to define problems, collect data, establish facts, and make valid recommendations
• Able to work creatively and independently
• Understanding of data collection, analysis, reporting, and visualization
• Flexibility, adaptability, readiness, and ability to work with a diverse team
• Twelve credit hours of college-level Biblical Studies preferred, not required.

What are the benefits?

Walk in Bold Faith

Samaritan's Purse is proud to offer a competitive benefits package, including:

• On-site Medical Clinic (staff and dependents)
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days

Type: Full-Time

Department: North American Disaster Relief

Location: North Wilkesboro, NC, United States

Samaritan's Purse
PO Box 3000
Boone, NC 28607
828.262.1980.

Samaritan’s Purse is a 501(c)(3) tax-exempt charity. All contributions designated for specific projects shall be applied to those projects, and we may assess up to 10 percent to be used for administering the gift. Occasionally, we receive more contributions for a given project than can be wisely applied to that project. When that happens, we use these funds to meet a similar pressing need.