Operations Specialist

Pasona N A, Inc.; New York (NY); On-site; USD 77,000 - 93,000; Full time

Job summary

Pasona N A, Inc. in New York City seeks a seasoned logistics professional to coordinate domestic and international shipments, monitor inventories, and support sales with cost optimization.

The role demands collaboration with suppliers, customers, and vendors, plus strong analytical and problem-solving abilities. Base salary ranges from $77,000 to $93,000 per year, with an attractive performance-based bonus, comprehensive medical/dental/vision, a 401(k), paid vacation, and holidays.

Qualifications

• Minimum of 3 years of logistics experience, preferably within the chemical industry.
• Experience managing chemical logistics throughout the U.S., including terminals, chemical tankers, barges, railcars, and trucks, as well as coordinating international shipments.
• Working knowledge of Incoterms 2020.
• Strong computer skills, including Excel, Word, and PowerPoint.
• Excellent analytical, problem-solving, and investigative skills.

Responsibilities

• Schedule and coordinate transportation for domestic and international shipments, including vessels and barges.
• Monitor and maintain inventory levels across U.S. storage facilities by coordinating transportation and collecting sales forecasts.
• Resolve logistics issues including delays, demurrage, product damage, contamination, and related operational matters through effective communication with suppliers, customers, and service providers.
• Build and maintain strong relationships with logistics vendors to ensure smooth operations.
• Develop a thorough understanding of logistics agreements and contracts involving terminals, vessels, barges, railcars, railroads, and related transportation providers.
• Understand logistics-related terms within sales and purchase contracts.
• Identify opportunities to optimize logistics costs through efficient transportation planning and terminal utilization.
• Analyze sales pricing, purchase pricing, logistics costs, and their impact on profitability, and provide recommendations for operational improvements.
• Maintain a database of logistics agreements and contracts, and participate in strategic negotiations with logistics vendors.
• Provide logistics cost analysis and operational support to the sales and marketing team.
• Communicate with customers to understand logistics requirements and proactively address operational concerns.
• Resolve customer issues related to transportation, demurrage, contamination, and other logistics matters.
• Advise internal sales teams on logistics-related provisions in sales contracts during both drafting and execution.
• Travel with sales team members to meet customers and logistics vendors as needed (approximately five or more days per month).
• Prepare meeting agendas, discussion materials, and presentations in advance, and follow up on action items after meetings.
• Occasionally participate in global meetings held in Japan.
• Prepare internal reports including business trip reports, monthly reports, sales forecasts, and operational updates.
• Manage regulatory compliance matters, including FDA and TSCA requirements.
• Support customer service team members during monthly account closing activities.

Skills

Team-oriented

Independent thinker

Analytical skills

Problem solving

Investigative skills

Excel

Word

PowerPoint

Education

Bachelor's degree in Business or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Employment Type

Employment Type: Exempt

Location

Location: New York City

Office Hours

Office Hours: Monday–Friday, 9:00 a.m. – 5:00 p.m. (EST)

Product

• Approximately 200,000 metric tons of methanol annually (approximately USD 70 million in sales)

Target Market

• Formaldehyde
• Acetic acid
• Other downstream chemical manufacturers

Sales Territory

• North America, with potential expansion into South America

Key Qualifications

• Positive, team-oriented mindset with a willingness to openly discuss ideas, share findings, and contribute to marketing strategies and business initiatives.
• Creative thinker with the ability to work independently toward business objectives.
• Minimum of 3 years of logistics experience, preferably within the chemical industry.
• Experience managing chemical logistics throughout the U.S., including terminals, chemical tankers, barges, railcars, and trucks, as well as coordinating international shipments.
• Working knowledge of Incoterms 2020.
• Bachelor's degree in Business or a related field.
• Strong computer skills, including Microsoft Excel, Word, and PowerPoint.
• Strong willingness to learn and quickly assume responsibilities.
• Excellent analytical, problem-solving, and investigative skills.

Responsibilities

Logistics Coordination

• Schedule and coordinate transportation for domestic and international shipments, including vessels and barges.
• Monitor and maintain appropriate inventory levels across U.S. storage facilities by coordinating transportation and collecting sales forecasts.
• Resolve logistics issues including delays, demurrage, product damage, contamination, and related operational matters through effective communication with suppliers, customers, and service providers.
• Build and maintain strong relationships with logistics vendors to ensure smooth operations.

Logistics Analysis & Cost Optimization

• Develop a thorough understanding of logistics agreements and contracts involving terminals, vessels, barges, railcars, railroads, and related transportation providers.
• Understand logistics-related terms within sales and purchase contracts.
• Identify opportunities to optimize logistics costs through efficient transportation planning and terminal utilization.
• Analyze sales pricing, purchase pricing, logistics costs, and their impact on profitability, and provide recommendations for operational improvements.
• Maintain a database of logistics agreements and contracts, and participate in strategic negotiations with logistics vendors.

Sales Support

• Provide logistics cost analysis and operational support to the sales and marketing team.
• Communicate with customers to understand logistics requirements and proactively address operational concerns.
• Resolve customer issues related to transportation, demurrage, contamination, and other logistics matters.
• Advise internal sales teams on logistics-related provisions in sales contracts during both drafting and execution.

Business Travel

• Travel with sales team members to meet customers and logistics vendors as needed (approximately five or more days per month).
• Prepare meeting agendas, discussion materials, and presentations in advance, and follow up on action items after meetings.
• Occasionally participate in global meetings held in Japan.

Routine Responsibilities

• Prepare internal reports including business trip reports, monthly reports, sales forecasts, and operational updates.
• Manage regulatory compliance matters, including FDA and TSCA requirements.
• Support customer service team members during monthly account closing activities.
• Perform other related duties as assigned.

Compensation & Benefits

• Base Salary: $77,000 – $93,000 annually
• Attractive performance-based bonus
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan
• Paid vacation and company holidays