Operations Specialist

First Horizon Corp.; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 44,000; Full time

Job summary

First Horizon Corp. is seeking a detail-oriented clerical professional to support daily data processing and reporting tasks at our Memphis area location. Under limited supervision, you will gather and enter information, prepare standard and complex reports, and assist customers with routine inquiries.

You will maintain documentation, adhere to retention guidelines, and complete compliance training by deadlines while supporting various department projects and duties as assigned.

Qualifications

• High school diploma or GED and at least 4 years of experience or equivalent combination of education and experience.
• Familiarity of Microsoft Office Suite

Responsibilities

• Gathers, compiles, sorts, verifies and enters the required information into the system to ensure timely and accurate data processing.
• Prepares a variety of standard and complex reports for the department; ensures monthly budget reporting and roll-ups are completed.
• Assists internal and external customers with simple routine questions; references to supervisor for complex issues and or to the appropriate department.
• Maintains all documentation according to departmental and company retention guidelines.
• Ensures information requests are handled in accordance with departmental and company policies and procedures.
• Assists with special employee or community related projects.
• Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s).
• Performs all other duties as assigned

Skills

Microsoft Office Suite

Education

High school diploma or GED

Job description

Location: On site at location listed in job posting.

Hours: Monday - Friday 8:00AM - 5:00PM

First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Summary

Under limited supervision, this position performs a variety of routine and complex clerical duties ensuring the timely and accurate processing of paper and or electronic data under strict departmental processing standards and guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gathers, compiles, sorts, verifies and enters the required information into the system to ensure timely and accurate data processing.

• Prepares a variety of standard and complex reports for the department; ensures monthly budget reporting and roll-ups are completed.

• Assists internal and external customers with simple routine questions; references to supervisor for complex issues and or to the appropriate department.

• Maintains all documentation according to departmental and company retention guidelines.

• Ensures information requests are handled in accordance with departmental and company policies and procedures.

• Assists with special employee or community related projects.

• Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s).

• Performs all other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• High school diploma or GED and at least 4 years of experience or equivalent combination of education and experience

• Familiarity of Microsoft Office Suite