Operations Specialist

Swift Transportation; Greer (SC); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading transportation firm is seeking an Operations Specialist to provide critical support to drivers during evening and weekend hours. The part-time role involves responding to drivers' queries, dispatching on scheduled loads, and monitoring delivery issues. Ideal candidates will have strong communication and problem-solving skills, as well as a high school diploma. Competitive hourly pay starts at $20, with benefits including a comprehensive package and opportunities for bonuses.

Benefits

401(K)

Medical, Dental, Vision Insurance

Paid Time Off

Employee Stock Purchase Plan

Wellness Program

Pet Insurance

Qualifications

• Previous related experience in call center and/or transportation operations preferred.
• Must be able to work in high pressure situations.
• Must be self-motivated.

Responsibilities

• Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
• Dispatch drivers on pre-planned loads and complete all corresponding data entry.
• Promote driver safety at all times.

Skills

Strong communication skills

Problem solving skills

Detail-oriented

Education

High School Diploma or equivalent

Job description

Accelerate your Career at Swift Transportation!

Job Responsibilities: What you will do

Our Operations Specialist will provide drivers with necessary support during evening and/or weekend hours so that drivers can deliver loads safely and on time. This is a part-time position.

• Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
• Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
• Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
• Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
• Hand off appropriate information to next shift.
• Promote driver safety at all times.
• Proactively work to assist others in achieving the organization's objective.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=6909

Qualifications: What you need to bring

• Previous related experience in call center and/or transportation operations preferred.
• High School Diploma or equivalent required.
• Must have strong communication skills.
• Must be able to work in high pressure situations.
• Must possess strong problem solving skills.
• Must be self-motivated.
• Must be detail-orientated.

Pay Range: $20+ Hourly, depending on experience.

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan
  • Wellness Program
  • Pet Insurance
  • Employee Resource Groups

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.

Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.