Store Sales Specialist

REI; BLOOMINGTON (MN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Bloomington is seeking a Store Sales Specialist to help guests discover and enjoy the outdoors. You will share product knowledge, offer recommendations, and engage with customers daily while keeping the floor merchandised and organized.

You will participate in training, promote memberships, and facilitate transactions to uphold our 100% customer satisfaction guarantee. A flexible schedule and team collaboration are essential to success in this role.

Qualifications

• Store retail experience preferred.
• Enjoys communicating and building relationships with customers and colleagues.
• Open to feedback and different viewpoints to support the business.
• Uses business understanding, innovative thinking and good judgment to solve problems.
• Makes solid recommendations by synthesizing information from multiple sources.
• Delivers quality work by setting goals and priorities and meeting deadlines.
• Organizes resources effectively and keeps others informed about plans and progress.
• Engages and influences others to achieve organizational goals.

Responsibilities

• Assist customers with questions about products, memberships, and special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Communication

Relationship building

Feedback-oriented

Decision making

Goal setting and prioritization

Influence others

Retail knowledge

Job description

Overview

Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you’ll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us?

Responsibilities And Qualifications

How you will be successful:

• Assist customers with questions about products, memberships, and including special tickets sales.
• Maintain visual standards with store management, merchandising, and sales leads.
• Engage in REI Sales & Service Training and promote REI goods and services.
• Support store pick-up, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Bring your passionate, authentic self.

Your qualities

• Store retail experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.

Pay Range

$16.38 - $18.58 per hour