Operations Specialist

Cushman & Wakefield; Cincinnati (OH); Remote; USD 59,000 - 70,000; Full time

Job summary

A leading company in Facilities Management is seeking an administrative professional to manage expense allocations and enhance operational efficiency. This remote position offers flexibility and a competitive salary of up to $70,000, along with opportunities for career advancement within a supportive environment. Candidates should possess a Bachelor's degree and strong communication skills.

Benefits

Comprehensive benefits including health, vision, and dental insurance

Opportunity for career advancement and growth

Flexible schedule

Qualifications

• At least 4 years of administration or customer service/support experience.
• Intermediate computer skills and familiarity with enterprise tools.
• Ability to manage multiple tasks and effectively communicate.

Responsibilities

• Own processes related to Concur expense allocations and travel receipt reconciliation.
• Audit datasets and submit corrections through proper channels.
• Identify and document process improvement opportunities.

Skills

Relationship-building

Communication

Multi-tasking

Education

Bachelor’s Degree in Business Administration

Tools

Microsoft Office

Workday

Smartsheet

ServiceNOW

UKG Kronos

Job description

Employer Industry: Facilities Management

Why consider this job opportunity:
- Salary up to $70,000.00
- Opportunity for career advancement and growth within the organization
- Work remotely, with flexibility to manage your schedule
- Comprehensive benefits package including health, vision, and dental insurance
- Supportive and collaborative work environment
- Chance to make a positive impact by improving operational efficiency

What to Expect (Job Responsibilities):
- Own processes related to Concur expense allocations and travel receipt reconciliation
- Audit datasets and submit corrections through proper channels and software
- Manage incoming requests and escalation paths, ensuring timely, accurate responses
- Identify and document process improvement opportunities and coordinate with analytics teams
- Provide task coverage and escalation support for Operations Administrators

What is Required (Qualifications):
- Bachelor’s Degree in Business Administration or equivalent experience preferred
- At least 4 years of administration or customer service/support experience
- Intermediate computer skills, including Microsoft Office (Word, Teams, Outlook, Excel); experience with Workday, Smartsheet, ServiceNOW, UKG Kronos is a plus
- Strong relationship-building and communication skills
- Ability to multi-task and resolve a variety of issues

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced, remote work environment
- Willingness to travel up to 10% annually
- Previous involvement in process improvement initiatives

#FacilitiesManagement #RemoteWork #CareerOpportunity #CompetitivePay #ProcessImprovement

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