Operations Specialist

Atlantic Community Bankers Bank (ACBB); Camp Hill (Cumberland County); Hybrid; USD 46,000 - 49,000; Full time

Benefits offered by this job

Compensation package

Benefits package

401K with match

PTO policy

Tuition reimbursement

Birthday holiday

Employee Assistance

Hybrid work

Performance bonus

Job summary

Atlantic Community Bankers Bank (ACBB) is seeking an Operations Specialist to join our Deposit Operations team. You will coordinate activities, process daily financial transactions, and provide support to customers by phone and email.

Ideal candidates have at least one year of related experience, MS Office proficiency, and strong detail orientation. We offer a competitive package and a hybrid work model to stay connected with the in-office team.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year of related experience.
• Proficiency in MS Office applications.
• Moderate typing and computer skills.
• Effective communication with bank employees and customers.
• Strong accuracy and attention to detail with multitasking.
• Solid verbal, mathematical, and organizational abilities.

Responsibilities

• Process daily financial transactions, including net settlements and reconciliations, accurately.
• Perform data entry and uploads for client accounts.
• Provide customer support by phone and email.
• Maintain organized records in compliance with retention regulations.
• Handle account audit confirmations and provide statements as requested.
• Assist with account opening documentation verification.
• Support CD processing including openings, renewals, and maturities.
• Collaborate with team members to coordinate daily operations.

Skills

MS Office proficiency

Typing & computer skills

Communication with customers

Accuracy & attention to detail

Verbal, mathematical & organizational

Visual & auditory skills

Education

High School Diploma or equivalent

Job description

Description

Atlantic Community Bankers Bank (ACBB) is seeking a dedicated and detail-oriented Operations Specialist to join our Operations team.

About Us

Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we’re shaping the future of community banking! We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more—all without competing with our customer banks. Join our passionate team and help us deliver innovative solutions to community banks nationwide.

Job Title: Operations Specialist

What You Will Bring

The Operations Specialist is responsible for performing a variety of duties in support of the Deposit Operations function, including coordinating activities within the department and with other units, reporting relevant information to the immediate supervisor, and responding to inquiries and request or information.

Essential Duties

• Process daily financial transactions, including net settlements and account reconciliations, with accuracy and attention to detail.
• Perform data entry and uploads for client accounts, ensuring timely and accurate processing.
• Provide customer support by answering inquiries and resolving account-related issues over the phone and via email.
• Maintain organized records and filing systems in compliance with retention regulations.
• Handle account audit confirmations through Confirms.com, including verifying client DDA balances, investment balances, accrued interest, and providing account statements as requested.
• Support the account opening process and verify the accuracy of new deposit account documentation.
• Assist with Certificates of Deposit (CD) processing, including account openings, renewals, and maturities.
• Collaborate with team members and other departments to coordinate daily operational activities.

Requirements

Basic Qualifications/Skills:

• High School Diploma or equivalent
• A minimum of one (1) year experience in related positions required
• Proficiency in MS Office applications
• Moderate typing and computer skills
• Ability to effectively communicate with bank employees and customers in a professional and courteous manner
• Maintaining accuracy and attention to detail while handling multiple tasks
• Strong verbal, mathematical and organizational skills
• Visual and auditory skills

Benefits Of Joining Us

• Competitive compensation package
• Comprehensive benefits package
• 401(K) with employer match
• Generous Paid Time Off (PTO) policy
• Tuition reimbursement
• Birthday holiday and additional unique benefits
• Employee Assistance Program
• Flexibility with Purpose — Hybrid roles, in-office connection.
• Performance bonus opportunities

Join us at ACBB and be part of a team that's shaping the future of community banking! We look forward to welcoming you to our dynamic and collaborative work environment.

Pay Range: $46,000 to $49,000 annually

Compensation Is Commensurate With Experience And Qualifications.

ACBB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.