Operations Specialist

Atlantic Community Bankers Bank; Camp Hill (Cumberland County); Hybrid; USD 46,000 - 49,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits package

401(K) with employer match

Generous Paid Time Off (PTO) policy

Tuition reimbursement

Birthday holiday and additional unique

Employee Assistance Program

Hybrid roles, in-office connection.

Performance bonus opportunities

Job summary

Atlantic Community Bankers Bank (ACBB) is seeking an Operations Specialist to join our Operations team. The role focuses on supporting the Deposit Operations function, coordinating activities, and responding to inquiries with accuracy and professionalism.

Key duties include processing daily transactions, client data entry, client support via phone and email, and ensuring proper documentation and compliance. We offer a hybrid work model and a competitive compensation package.

Qualifications

• HS diploma or equivalent required.
• Minimum 1 year of related experience.
• Proficiency in MS Office applications.
• Moderate typing and computer skills.
• Ability to communicate professionally with bank employees and customers.
• Maintaining accuracy while handling multiple tasks.
• Strong verbal, mathematical and organizational skills.
• Visual and auditory skills.

Responsibilities

• Process daily financial transactions, including net settlements and account reconciliations, with accuracy.
• Perform data entry and uploads for client accounts.
• Provide customer support by answering inquiries and resolving account-related issues by phone and email.
• Maintain organized records and filing systems in compliance with retention regulations.
• Handle account audit confirmations through Confirms.com and verify balances and statements as requested.
• Support the account opening process and verify the accuracy of new deposit account documentation.
• Assist with CD processing, including openings, renewals, and maturities.
• Collaborate with team members and other departments to coordinate daily operational activities.

Skills

MS Office

Typing

Communication

Attention to detail

Verbal skills

Mathematical skills

Organizational skills

Visual/Auditory skills

Education

High School Diploma

Tools

Confirms.com

Job description

Atlantic Community Bankers Bank (ACBB) is seeking a dedicated and detail-oriented Operations Specialist to join our Operations team.

About Us:

Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we're shaping the future of community banking! We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more—all without competing with our customer banks. Join our passionate team and help us deliver innovative solutions to community banks nationwide.

Job Title: Operations Specialist

What you will bring:

The Operations Specialist is responsible for performing a variety of duties in support of the Deposit Operations function, including coordinating activities within the department and with other units, reporting relevant information to the immediate supervisor, and responding to inquiries and request or information.

Essential Duties

• Process daily financial transactions, including net settlements and account reconciliations, with accuracy and attention to detail.
• Perform data entry and uploads for client accounts, ensuring timely and accurate processing.
• Provide customer support by answering inquiries and resolving account-related issues over the phone and via email.
• Maintain organized records and filing systems in compliance with retention regulations.
• Handle account audit confirmations through Confirms.com, including verifying client DDA balances, investment balances, accrued interest, and providing account statements as requested.
• Support the account opening process and verify the accuracy of new deposit account documentation.
• Assist with Certificates of Deposit (CD) processing, including account openings, renewals, and maturities.
• Collaborate with team members and other departments to coordinate daily operational activities.

Requirements

Basic Qualifications/Skills:

• High School Diploma or equivalent
• A minimum of one (1) year experience in related positions required
• Proficiency in MS Office applications
• Moderate typing and computer skills
• Ability to effectively communicate with bank employees and customers in a professional and courteous manner
• Maintaining accuracy and attention to detail while handling multiple tasks
• Strong verbal, mathematical and organizational skills
• Visual and auditory skills

Benefits of Joining Us:

• Competitive compensation package
• Comprehensive benefits package
• 401(K) with employer match
• Generous Paid Time Off (PTO) policy
• Tuition reimbursement
• Birthday holiday and additional unique benefits
• Employee Assistance Program
• Flexibility with Purpose - Hybrid roles, in-office connection.
• Performance bonus opportunities

Join us at ACBB and be part of a team that's shaping the future of community banking! We look forward to welcoming you to our dynamic and collaborative work environment.

Pay Range: $46,000 to $49,000 annually

Compensation is commensurate with experience and qualifications.

ACBB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.