Operations Specialist

Springs Living, LLC

Beaverton (OR)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health insurance (zero co-pay for mental health counseling)

401(k) matching

Paid time off

Professional development

Job summary

The Springs Living, LLC is looking for an Operations Specialist based in Beaverton, Oregon. This role supports the Senior Vice President of Operations by providing operational assistance and project management across communities.

Key responsibilities include maintaining operational continuity during leadership transitions and managing multiple projects while ensuring compliance with regulations. Ideal candidates should have a Bachelor's degree and several years of experience in senior living or related fields.

Benefits include health insurance, 401(k) matching, paid time off, and more.

Qualifications

3–5 years of experience in senior living, hospitality, or healthcare operations.
Current Oregon RCF/ALF Administrator License or willingness to obtain it.
Ability to serve in a temporary leadership capacity in licensed communities.

Responsibilities

Support to Regional Director of Operations in overseeing community operations.
Provide operational support while reinforcing brand standards.
Lead regional or community projects and oversee deliverables.

Skills

Organizational skills

Problem-solving skills

Project management skills

Communication skills

Ability to manage multiple priorities

Education

Bachelor’s degree in business administration or equivalent

Tools

PC applications (email, word processing, spreadsheets)

Job description

Description

Welcome to the next generation in senior living, The Springs Living!

About Us

The Springs Living is a purpose-driven senior living organization with communities throughout Oregon, Washington & Montana. For nearly 30 years, The Springs Living has been committed to transforming housing for older adults by delivering quality service and fostering an enrichment culture to help residents, their families and each other live life to its fullest. To do this, we demonstrate our core values of kindness, quality, innovation, trust, and pride, and empower every team member to do the right thing!

Position Summary

The Springs Living is seeking an Operations Specialist to support the Senior Vice President of Operations and The Springs Living communities by providing operational assistance, project management, leadership continuity, and statewide support. This role requires regular and frequent travel to effectively support community operations, leadership transitions, and regional initiatives.

A key responsibility of this position is providing flexible and responsive operational coverage, including temporarily serving in communities without an Executive Director or Administrator until one is hired. The Operations Specialist must be adaptable, collaborative, and capable of stabilizing operations during leadership transitions.

Primary Purposes

Support to the Regional Director of Operations team in overseeing TSL community operations
Assistwith developing and implementing regional strategic initiatives
Serve as an operational resource and liaison between communities and theSenior Vice Presidentof Operations
Manage assigned projects and report progress and outcomes
Provide interim administrative and leadership support when a community is without an Executive Director or Administrator
Support communities across the entire TSL portfolio

Essential Functions

Provide operational support while reinforcing The Springs Living brand standards, policies, procedures, and goals
Serve as interim operational leadership in communities without an Executive Director or other key leadership roles, ensuring continuity, compliance, and stable operations
Travel regularly to provide onsite support, training, project oversight, and operational stabilization
Lead assigned regional or community projects, overseeing deliverables, tracking progress, and reporting results
Evaluate operational systems and procedures; recommend and support implementation of improvements
Support training, onboarding, and mentoring of new Executive Directors and community leaders
Assistwith monitoring and interpreting key performance indicators andidentifyingareas needing attention
Support communities inmaintainingcompliance with state licensing requirements and preparing for surveys and inspections
Reinforce consistent communication and collaboration between home office, regional leadership, and community teams
Engage professionally and compassionately with residents, families, staff, vendors, and stakeholders
Providetimelyreports, updates, and documentation as requested
Support implementation of regional initiatives and operational best practices
Periodically review systems, workflows, and reporting processes to improve efficiency
Be available 24/7 for after-hours calls and emergency community support

Qualifications

Bachelor’s degree in business administration, hospitality, healthcare management, or equivalent experience
3–5 years of senior living, hospitality, healthcare operations, or related leadership experience preferred
Current Oregon RCF/ALF Administrator License or willing to obtain one
Mustmaintainrequired CEUs and complete all mandatory training
Ability to serve in a temporary leadership capacity in licensed communities
Strong organizational, problem-solving, and project management skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficient in PC applications, including email, word processing, spreadsheets, and databases
Demonstrated ability to work independently and collaboratively
Willingness and ability to travelfrequently
Strategic thinker with a results-oriented mindset