Operations Solution Architect Senior Manager, Supply Chain

Accenture PLC; Charlotte (NC); On-site; USD 140,000 - 300,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Bonus opportunities

Paid holidays & PTO

Job summary

Accenture PLC is seeking an Operations Solution Architect Senior Manager, Supply Chain to design and implement complex, outcomes-driven solutions for clients. You will lead discovery with senior buyers, orchestrate Accenture assets, and ensure solutions align with business objectives and contractual terms.

You will manage sales teams, collaborate with legal/commercial groups, and apply AI-driven tools to improve planning, forecasting, and fulfillment within large managed services engagements.

Qualifications

• Minimum of 8 years of experience as a Solution Architect or similar role in supply chain/operations.
• Minimum of 2 years in Supply Chain as-a-Service or managed services.
• Minimum 2 years in business development, sales strategy, and/or proposal development.
• Minimum 1 year working knowledge of leading supply chain platforms (SAP, Blue Yonder, o9, Oracle SCM).
• Experience with AI tools and application of AI in supply chain solutions.

Responsibilities

• Architect end-to-end solutions for large-scale managed services deals in supply chain.
• Lead client discovery sessions with senior buyers to translate business challenges into deliverable solutions.
• Coordinate assets across teams to design commercially viable and operationally sound solutions.
• Manage industry relationships and senior client engagement throughout the deal lifecycle.
• Oversee legal, commercial and regulatory inputs to ensure compliant solution terms.
• Develop cost models with delivery and pricing teams to define scope of services.

Skills

Supply chain strategy

Sales & deal shaping

AI tools familiarity

PowerPoint/Excel

C-suite client relationships

Education

Bachelor's degree

MBA (bonus)

Tools

SAP S/4HANA

Blue Yonder

o9 Solutions

Oracle SCM Cloud

AI tools (Claude, GPT)

Job description

We Are:

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services, creating tangible value at speed and scale. We are a talent and innovation led company with 750,000 people serving clients in more than 120 countries.

As a leader in Intelligent Operations, we help clients reimagine and transform their supply chains, making them faster, more resilient, and more sustainable. Our Operations practice brings together deep domain expertise, advanced analytics, AI-powered tools, and a global delivery network to help clients move from reactive operations to predictive, outcomes-driven enterprises. We don't just design solutions, we build and run them alongside our clients, driving measurable impact across every stage of the supply chain.

You Are:

Accenture is seeking an Operations Solution Architect Senior Manager, Supply Chain to play a pivotal role in designing and implementing complex, outcomes-driven solutions for our clients. You are a seasoned supply chain professional who combines deep functional expertise with sharp commercial instincts and the ability to build trusted relationships at the senior client level.

You thrive in a client-facing environment, are comfortable leading conversations at the C-suite level, and have the credibility to position yourself as a subject matter advisor. You know how to listen, ask the right questions, and translate what a client is telling you into a solution that draws on the best of what Accenture has to offer, including its people, processes, technology, and AI capabilities.

You operate as a single point of contact, or as part of a team on larger deals, accountable from Stage 1 through deal closure and transition to the delivery organization.

The Work:

Architect end-to-end solutions for large-scale managed services deals, with a focus on planning and forecasting, materials planning, sales and operations planning, order management and fulfillment, logistics coordination, inventory analysis, warranty and aftersales services, reverse logistics, and master data management

Lead client discovery and requirements-gathering sessions, building confidence with senior buyers by demonstrating deep domain knowledge and an ability to connect their business challenges to concrete, deliverable solutions

Orchestrate Accenture's full range of assets, including talent, processes, technology platforms, and AI and agentic tools, to design solutions that are commercially viable, operationally sound, and aligned to the client's desired business outcomes

Manage all industry group and vertical relationships, senior client buyer interactions, and functional owner engagements for the designated solution

Drive the necessary sign-off of the solution with proper input from industry groups and verticals on client business objectives, industry @context, risk assessment, budget, and preferences

Manage the sales team and Subject Matter Experts required during the sales process, and coordinate communication and collaboration with the delivery organization

Direct and coordinate with legal, commercial and regulatory teams to ensure all solution components adhere to standards and contractual requirements

Collaborate with industry groups and verticals to provide input to Terms and Conditions, and in some cases be accountable for specific contractual terms

Develop cost model estimates working with delivery organizations and the pricing and commercial team to deliver the defined scope of services

Align the final solution architecture, including statement of work, schedules, and other contractual documents, with final terms and conditions

Identify leadership contacts for service transition and operations, and ensure appropriate solution plan handover for closed deals

Apply knowledge of AI and agentic tools to identify where intelligent automation, AI-assisted workflows, and autonomous process agents can be embedded within client solutions to drive efficiency and outcomes

Stay current on industry trends, emerging technologies, and evolving best practices in supply chain managed services, bringing market-leading perspectives to every client engagement

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need

Minimum of 8 years of experience as a Solution Architect, Business Consultant, or similar role within supply chain, operations, or managed services, with hands-on knowledge across planning, fulfillment, logistics, and aftersales services

Minimum of 2 years of experience in Supply Chain As-a-Service or supply chain managed services

Minimum of 2 years of experience in business development, sales strategy, and/or proposal development roles

Minimum of 2 years of experience with outsourcing, solution planning, and deal shaping

Minimum of 1 year and working knowledge of leading supply chain technology platforms, including but not limited to SAP (S/4HANA, IBP), Blue Yonder, o9 Solutions, and Oracle SCM Cloud. Candidates are not expected to be implementation specialists, but should have sufficient platform familiarity to engage credibly with a client's IT and supply chain technology teams on integration requirements, system connectivity, and the role each platform plays within a managed services operating model

Minimum of 1 year and demonstrated proficiency in working with AI tools such as Claude, Gemini, GPT, or Copilot as part of day-to-day work, and an understanding of how AI and agentic solutions can be applied within supply chain operating models

Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Bonus Points:

Advanced degree such as an MBA or equivalent

Knowledge of source-to-pay functions including strategic sourcing, category management, procure-to-pay, tail spend management, and accounts payable, as a complement to supply chain expertise

Experience with Negotiate to Close and Win Strategy Development

Value Proposition Development and Business Case Development

Solution Configuration and Solution Planning for Outsourcing Methodology

Pricing Strategy and Execution

Service Transition and Solution Realization methodology

Understanding of automation and agentic AI trends in the supply chain and operations marketplace

Strong analytical skills with advanced expertise in Excel and PowerPoint

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 12/31/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $132,500 to $338,300Colorado $132,500 to $292,200Connecticut $132,500 to $292,200District of Columbia $141,100 to $311,200Illinois $122,700 to $292,200Maine $112,900 to $249,000Maryland $132,500 to $292,200Massachusetts $132,500 to $311,200Minnesota $132,500 to $292,200New York $122,700 to $338,300New Jersey $141,100 to $338,300Ohio $122,700 to $270,600Virginia $122,700 to $311,200Washington $141,100 to $311,200

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