Operations Software Engineer

Oxide; Emeryville (CA); Remote; USD 248,000 - 303,000; Full time

Benefits offered by this job

Premium health insurance covered 100%

Remote-first culture

Job summary

Oxide is seeking a software engineer to design data models and expand internal systems that empower our teams. You will build new tools for GTM and support, and extend backend services across the product lifecycle—from design to fulfillment and warranty.

You will work with contract manufacturers on data pipelines to provide a unified view of manufacturing programs and automate tasks that are manual today. Proficiency in Rust and TypeScript is required, with experience in Salesforce, Zendesk, and

Qualifications

• Experience writing backend and frontend systems in Rust and TypeScript.
• Comfortable working with Unix terminal and scripting.
• Experience building data pipelines and internal tools.
• Experience integrating with external SaaS APIs (Salesforce, Zendesk, NetSuite).
• Ability to automate repetitive tasks and improve ops resilience.

Responsibilities

• Design data models for internal systems at Oxide.
• Expand Oxide Backend Services across product lifecycles.
• Build tools for GTM and support teams to serve customers.
• Collaborate with contract manufacturers on data pipelines.
• Develop automated systems to reduce manual tasks.
• Write backend and frontend code in Rust and TypeScript.
• Provide world-class internal support for services and SaaS solutions.
• Manage access control and on-call availability for critical services.
• Roll out internal and SaaS solutions across teams.

Skills

Rust

TypeScript

Unix terminal

Automation

Tools

Dropshot

v-api

Salesforce API

Zendesk API

NetSuite API

Job description

Are you an engineer who loves building automated systems to help yourcolleagues succeed? We are seeking a software engineer to join our operationsteam and provide company-wide support by expanding on our existing systems andbuilding new ones.

Design data models that underpin internal systems used by Oxide employeesevery day and unify data from multiple external stores with Oxide internal data.

Build new tools for our go-to-market and support teams that enable them toprovide top tier service to our customers.

Expand upon our existing Oxide Backend Services to cover all parts of theproduct lifecycle, from design and manufacturing to fulfillment and warranty.

Collaborate with our contract manufacturing partners to design and build datapipelines to give Oxide a single holistic view of our manufacturing programs.

Develop automated systems to perform tasks and operations that are donemanually today.

Write backend and frontend systems in Rust and TypeScript.

Provide world class support to your colleagues across a diverse range ofinternal services and SaaS solutions.

Operate and build upon access control across the company to ensure teams aresafe and secure in their daily tasks.

Monitor and maintain availability of internal services. Participate in theon-call rotation for critical services.

Collaborate with colleagues when we are deciding whether to build or buysystems to solve our needs. Organize and orchestrate the rollout and deploymentof both internal and SaaS solutions.

Identify areas for improvement in operations at Oxide, and find solutionstoi mprove their resilience, rigor, and efficiency.

Work with every team at Oxide and solve problems across the organization.

Empathize with others and love building the solutions that make work easy andfun.

Feel a sense of responsibility for the success of your colleagues, and measurethat success in their terms.

Have written code in Rust and Typescript. Have previously built automationto improve your colleagues' workflows.

Have experience working directly with the APIs for SalesForce, Zendesk,NetSuite or other data storage SaaS stores.

Love automating yourself out of jobs to have time to help out in differentareas.

Are excited about playing with third-party APIs, writing API clients, andintegrating with the systems that Oxide uses.

Believe in fully documenting your ideas and like reading the documentationproduced by others.

Are very comfortable at a Unix terminal.

Get excited about a wide range of technical topics and dig really deep intothem.

Don't mind coworkers getting really excited about decades-old computer frontpanels.

Read about some of the tools we use to build internal services. Such as:

Dropshot and v-api which are the core elements of our HTTP framework.

RFD site which is the frontend for our RFDs, and RFD API whichhouses the API that provides content to the RFD site.

When Async Attacks! on a particularly pathological performance problem and the tooling we developed to understand it

We are very explicit about our values , and they can be seen in daily life at Oxide, for example:

Our rigor means we enjoy and take pride in the craft of engineering.

Our urgency means that we are not above the judicious short-cut.

Our versatility is reflected in our greatest strength: the breadth of our team.

Our transparency can be seen in our consensus-driven RFD process .

Our responsibility means that we both lead and follow: we have our own domains, but we also help others on their parts.

Our curiosity shows in our insatiable desire to learn - and our empathy in our love of teaching others.

Our humor is a big part of our daily lives: we are inveterate wise-crackers whose video meetings spill into simultaneous text chat.

Working at Oxide

Remote first

Most of our team are based outside of the Bay Area. We do ask that your workday overlaps with Pacific Time for at least four hours.

Our families and lives outside of our jobs are very important to us; our schedules are flexible to reflect and support that.

• We offer the best medical PPO, dental, and vision plans we can find and cover 100% of premiums for employees and dependents.

Everyone at Oxide makes $275,000 USD, regardless of location. (Some sales positions have a lower base salary and contain a commission component.)