Operations Site Lead - TAS

Transdev North America; Atlanta (GA); On-site; Full time

Job summary

An established industry player is seeking an Operations Site Lead to oversee daily operations in the dynamic field of autonomous vehicles. This role involves acting as a liaison between management and employees, ensuring efficient task execution, and maintaining safety standards. The ideal candidate will have experience in autonomous vehicle operations and possess strong communication and problem-solving skills. This is a fantastic opportunity to work in a pioneering environment that is shaping the future of mobility, offering competitive compensation and a robust benefits package, including health care and retirement plans.

Benefits

Competitive compensation package

401(k) retirement plan

Medical, dental, and vision insurance

Paid vacation

Paid sick days

Paid holidays

Life insurance

Short-term disability

Voluntary long-term disability

Qualifications

• 1 year of experience in Autonomous Vehicle Operations is required.
• Experience leading teams and managing vendor relationships is essential.

Responsibilities

• Oversee daily operations and ensure high safety standards.
• Coordinate activities of subordinates and manage operational needs.

Skills

Communication Skills

Problem Solving Skills

Organizational Skills

Attention to Detail

Analytical Skills

Education

Associates degree

Bachelor's degree

Tools

Google Workspace

Program Management Tools

Job description

Overview:

The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients.

The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports.

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.

Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit.

Transdev is proud to offer:
• Competitive compensation package of minimum $31.00 – maximum $35.00
• Benefits include:
• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Operate and Maintain Transdev’s high standard of safety
• Be the deputy for technology by communicating courteously always with management, clients, engineers, and the public
• Ensures that delays in service are recorded and communicated. In addition, make sure all accidents or breakdowns are handled appropriately
• Responds to system emergencies; investigates and completes accident reports, incidents, safety escalations, and customer complaints; including post-accident drug and alcohol testing according to policy
• Monitors and records employee absence and tardiness
• Conducts applicable shifts pre-brief and debrief meetings, communicating announcements to the team
• Support the operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders
• Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution
• Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives
• Maintain high degree of confidentiality of all information
• Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others
• Ensuring timely shift start and efficient vehicle deployment
• Responsible for covering any day to day operational needs in case of call outs or staff shortage
• Ensure the Transdev managed fleet of vehicles remain operational by being responsible for day-to-day maintenance, procuring supplies, and maintaining relationships with third party vendors.
• All other duties as required

Required Education and Experience:

• Associates degree (and/or equivalent job experience)
• 1 year Autonomous Vehicle Operations experience
• Experience with program management tools and Google Workspace
• Experience in vendor relationship management
• Experience leading teams to a successful conclusion

Required Knowledge Skills and Abilities (KSAs):

• Proficiency with using a touchscreen smartphone
• Ability to use a computer to generate reports and schedules
• Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes
• Good written and oral communication skills
• Ability to organize and perform work efficiently with strong attention to detail
• An awareness and willingness to use Operational Excellence tools and techniques
• Excellent written and verbal communication skills
• Ability to communicate effectively to a large group of people
• Experience with performance metrics and process improvement
• Ability to work for different managers
• Proven track record of meeting or exceeding of department performance goals
• Demonstrated problem solving skills and analytical skills
• Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed
• Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments
• Punctual, reliable, and team player
• Must be able to type at least 40 adjusted wpm

Preferred Education and Experience:

• Bachelor's degree or higher
• Leadership experience including direct reports

Physical Requirements:

• Long periods of standing, walking, and sitting
• Must be able to withstand working outdoors in inclement weather
• Occasionally required to climb or balance; stoop; kneel; crouch; or crawl
• Occasionally required to lift and or move up to 45 pounds
• May work in extreme heat and cold, and in damp environment with moderate noise
• Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer
• Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Pre-Employment Requirements:

• Must be 21 years old
• All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
• Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program
• Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements
• Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law
• Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required
• If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS

Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local laws.

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.