Operations & Service Manager on Duty (MOD)

Guest Services; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Guest Services in Florida seeks an Assistant Manager to support the General Manager in daily operations and staff supervision, including acting as Manager on Duty when needed. The role includes overseeing front desk, payroll, safety compliance, and customer issues to ensure a high-quality guest experience.

The position requires 1–3 years of management experience, CPR certification, ability to swim, and proficiency with MS Word, Excel, and Outlook.

Qualifications

• Bachelor's degree preferred.
• CPR certification or willingness to obtain.
• Ability to swim.
• 1–3 years of management experience.
• Boating/marine experience.
• Proficient with MS Word, Excel & Outlook.
• Strong interpersonal and organizational skills.

Responsibilities

• Oversee daily operations and assist General Manager.
• Supervise and schedule staff; provide training.
• Handle payroll procedures and inquiries.
• Monitor safety and quality control; report issues.
• Recruitment and interviewing of candidates.
• Serve as MOD when scheduled and manage opening/closing tasks.
• Ensure excellent guest service and professional representation.

Skills

Staff management

Payroll procedures

Communication

Time management

Education

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Job description

Guest Services in Florida seeks an Assistant Manager to support the General Manager in daily operations and staff supervision, including acting as Manager on Duty when needed. The role includes overseeing front desk, payroll, safety compliance, and customer issues to ensure a high-quality guest experience.

The position requires 1–3 years of management experience, CPR certification, ability to swim, and proficiency with MS Word, Excel, and Outlook.