Operations Section Chief

AC Disaster Consulting; Cheyenne (WY); On-site; USD 55,000 - 76,000; Full time

Job summary

AC Disaster Consulting is seeking an Operations Section Chief to lead operational objectives within the State Emergency Response Team (SERT). You will coordinate across state and local agencies, supervise teams, and ensure timely action planning and execution during emergencies.

This is a temporary, full-time onsite role with 12-hour shifts at CO EOC locations. The candidate should have a Bachelor’s in Emergency Management or related field, experience with Incident Command, and proficiency in MS

Qualifications

• Bachelor’s degree in Emergency Management or related field.
• Experience with Incident Command Framework at state or federal levels.
• Experience with financial management applications.
• Emergency Operations Center or disaster response experience with at least 2 activations or exercises in a supervisory or key support capacity.
• Proficient with MS Office 365, particularly Excel.
• Required IS-100, IS-200, IC S-300, IC S-400, IS-700, IS-800, E/G/L-0191, E/L-0958, O-0305 training.

Responsibilities

• Coordinate priority missions and resource deployment with Branch Directors.
• Collaborate with AHIMT Unit Leader to deploy teams and manage mutual aid requests.
• Identify resource needs beyond state inventories and communicate with Logistics Chief.
• Ensure alignment of operations with local needs and SERT objectives.
• Maintain communication with field staff and liaise with SERT Field Ops Branch Director.
• Participate in Incident Action Plan meetings and provide operational input.
• Lead operational meetings to resolve issues across ESFs and plans sections.
• Oversee Incident Action Plan implementation and field operations status.
• Translate leadership decisions into action and coordinate with responders.
• Prepare status updates and projections at operation close-out.
• Contribute to transition planning as incident complexity grows.
• Oversee contingency plan development for the Operations Section.
• Perform other duties as assigned.

Skills

Communication skills

Confidentiality

Multi-tasking

Government familiarity

Critical thinking

Organizational skills

Time management

Helping mindset

Education

Bachelor’s degree in Emergency Management or related field

Tools

Microsoft Office 365

Excel

Web EOC

Job description

Introduction

We are a leading, national consulting firm that provides compassionate, full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event.

Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation.

The position will be guided by ACDC’s Corporate Values Platform in all activities.

This role will be onsite at the designated Emergency Operations Center for the duration of the mission.

Position Summary

• Job Title: Operations Section Chief
• Full Time or Part Time: FT - 12 hour work days expected
• Temporary/Seasonal/Regular: Temporary
• Compensation: $40-$55/hour
• Travel/Location: Onsite, CO EOC locations

Benefits Summary

• Temporary positions are not benefits eligible except where required by law.

Mission of Role/Position Summary

The Operations Section Chief (OC), working alongside the SERT Chief and the Planning Chief, establishes the operational objectives of the State Emergency Response Team (SERT) through the action planning process. This position ensures effective coordination between all state and local response agencies to achieve SERT’s operational objectives.

Tasks, Duties, and Responsibilities

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:

• Coordinate priority missions and resource deployment with Operations Section Branch Directors, ensuring alignment with operational objectives.
• Collaborate with the AHIMT Unit Leader to efficiently deploy requested teams and manage mutual aid requests.
• Identify resource needs beyond state agency inventories and communicate them to the Logistics Section Chief.
• Ensure SERT operational objectives meet local needs by coordinating with SERT field staff.
• Deploy and maintain communication with liaisons in affected areas through coordination with the SERT Field Operations Branch Director.
• Participate in Incident Action Plan meetings and provide an operational perspective.
• Conduct operational meetings with Branch Directors and Emergency Support Functions (ESFs) to resolve response issues and maintain coordination with the Plans, Logistics, and Finance & Administration Section Chiefs.
• Manages tactical incident activities to achieve incident objectives and oversees Incident Action Plan (IAP) implementation.
• Ensure the decisions of agency leadership are translated into action and manage and coordinate those efforts with all responders.
• By the end of the operation be prepared to explain status of field operations and make recommendations and projections.
• Participates in the development and implementation of a transition plan based on escalating incident complexity
• Supervises the development of Operations Section related contingency plans for the incident.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to effectively communicate both verbally and written.
• Ability to maintain confidentiality with sensitive customer and internal information.
• Capable of multi-tasking when necessary.
• Strong familiarity with state and local governments is necessary.
• Excellent critical thinking, strategic planning, and problem-solving skills.
• Highly organized, detail oriented and self-motivated.
• Strong time management skills.
• Strong desire to help people.
• Ability to be flexible and make quick decisions as disasters change and develop.

Supervisory Responsibilities

May have lead responsibilities within projects or small teams depending on function with senior level support.

Expected Hours of Work

Schedule may vary, but 12-hour work days can be expected. Work on evenings and weekends may be required. Dependability and punctuality are paramount.

Travel Requirements

• Travel to work site.
• Must be willing to travel and deploy to client sites for extended periods of time.

Physical Demands

• Mobility required on-site with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for extended periods of time if needed.
• Ability to lift up to 25 lbs. repetitively throughout the day and as needed.

Working Environment

• May work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
• Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings.

Workplace Health & Safety

We are committed to fostering a safe and healthy workplace. Employees are expected to champion a culture of safety by complying with all health and safety policies and procedures, completing required training, identifying and reporting hazards, exercising sound judgment, and taking reasonable care to protect the health and safety of themselves, their colleagues, clients, and the communities we serve.

Experience and Education Required

• Bachelor’s degree in Emergency Management or other applicable field.
• Experience and knowledge of working within the Incident Command Framework at state or federal levels.
• Experience with financial management applications.
• Experience working in an Emergency Operations Center or disaster response, including at least 2 activations or exercises in a supervisory or key support capacity.
• Capable of critical decision-making in a highly charged and dynamic environment.
• Proficient in Microsoft Office 365, particularly Excel.

• The following training courses must be completed prior to requesting the task book:

  • IS-100, IS-200, IC S-300, IC S-400 IS-700, IS-800, E/G/L-0191, E/L-0958, O-0305

Experience and Education Preferred

• Five or more years professional experience in emergency management.
• Master’s degree in Emergency Management or a related field.
• Applicable Certifications:
  • Certified Emergency Manager (CEM)
• Proficient with Web EOC
• ICS position-specific certification preferred.

Additional Qualifications

• Must be 18 years of age or older.
• Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
• Must pass company and any applicable client background check and reference check upon offer of employment.

Temporary positions are not benefits eligible except where required by law.

EEO Statement

AC Disaster Consulting is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation,and training.AC Disaster Consultingwill not tolerate discrimination or harassment based on any protected characteristic.