Operations Research Developer

swa; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Southwest Airlines seeks an Operations Research Developer to turn complex operational challenges into mathematical models and scalable decision-support solutions.

You will partner with Operations stakeholders across Crew Planning, Crew Scheduling, Crew Training, Ground Operations, and the Network Operations Center to translate requirements into models, develop code, test, and refine solutions that improve efficiency for Employees and Customers.

Qualifications

• High School Diploma or GED required.
• Experience with LP/IP tools in academic settings.
• Software development experience in an academic environment.
• Preferred: applying operations research principles to solve transportation, logistics, or operational challenges.

Responsibilities

• Support mathematical models based on business requirements.
• Develop code to implement model strategies under guidance from more-experienced team members.
• Assist in preparing technical documentation of models and solution strategies.
• Participate in reviews of models, solution strategies, and code with the Team.
• Assist in testing applications to ensure they perform as expected.
• Assist with calibration of the model or strategy as needed.
• Work with team, business customers, technology teams, and support groups.

Skills

Programming basics

Software development basics

Optimization aptitude

Customer collaboration

Solution design

Problem solving

Team oriented

Education

High School Diploma or GED

Job description

Department: Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description

As an Operations Research Developer, you'll help turn Southwest's complex operational challenges into mathematical models and scalable decision-support solutions. Partnering with Operations stakeholders across Crew Planning, Crew Scheduling, Crew Training, Ground Operations, and the Network Operations Center, you'll translate business requirements and constraints into models, develop code to solve them, and test and refine solutions alongside experienced Team Members. You'll also collaborate with Technology Teams and business Customers to ensure each solution addresses the right problem, performs as expected, and evolves as operational needs change. Through mathematical modeling, thoughtful development, and cross-functional partnership, you'll help strengthen Southwest's decision-making capabilities and deliver production-ready solutions that improve operational efficiency, create measurable value, and support better outcomes for our Employees and Customers.

Additional Details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Support the develop mathematical models based on business requirements
• Assist in developing solution strategies to solve models developed by the Team
• Develop code to implement solution strategies under the guidance of more-experienced Team members
• Assist in preparing technical documentation of models and solution strategies
• Participate in reviews of models, solution strategies, and code with the Team
• Assist in testing applications to insure they perform as expected, and solve the correct problem
• Participate in reviews of solutions with business Customers to ensure that they are acceptable.
• Assist in calibrating the model or solution strategy as needed
• Work effectively with the rest of the Team, Business Customers, Technology development Teams, and support groups
• Support developed applications as needed with guidance from more-experienced Team members
• Assist with enhancements or recalibration as the business problem changes
• Seek guidance from more-experienced Team members as appropriate
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Basic knowledge of a modern programming language
• Basic knowledge of software development, practice, concepts, and technology obtained through college degree program, formal training and or work experience
• Critical Skills: Demonstrates basic optimization aptitude and ability for logical and abstract thinking
• Focus on partnering and communication when interacting with business Customers and technology development and support groups
• Ability to design basic solutions, write code, perform testing, create documentation, and implement optimization projects
• Ability to analyze and resolve basic problems
• Ability to work effectively in a strong Customer service/team oriented environment

Education

Required: High School Diploma or GED

Experience

• Experience using LP/IP tools in an academic environment
• Software development experience in an academic environment
• Preferred: Experience applying operations research principles, methodologies, and analytical techniques to solve complex transportation, logistics, or operational business challenges

Licensing/Certification

N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S.