Operations Research Analyst / Data Lead (Remote)

GovCIO; Richmond (VA); Remote; USD 120,000 - 130,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking an Operations Research Analyst / Data Lead to support DHS ICE with data analytics, dashboards, and reporting. You will lead a team of analysts, manage data requests, and ensure timely delivery of programmatic outputs.

The role emphasizes building and translating data into clear narratives, delivering Power BI/Tableau/Qlik visualizations, and maintaining strong communications with both business and technical stakeholders.

Qualifications

• Bachelor's degree with 8+ years in dynamic customer delivery environments (masters can reduce).
• 2+ years in data exploration, cleaning, visualization and analytics.
• US citizenship and ability to obtain DHS clearance.
• Experience with Databricks and data modeling is a plus.

Responsibilities

• Facilitate client needs, issues, and challenges; perform gap analysis and propose solutions.
• Lead cross-disciplinary teams to meet requirements, deadlines, and schedules.
• Align data with analytics tools like Power BI, Tableau, and Qlik dashboards.
• Provide trade-off analyses to select best tools and methods for complex data requests.
• Create project deliverables and artifacts ensuring compliance and quality.
• Use source data to assess project effectiveness and business processes.

Skills

Data analytics

Leadership

Communication

Education

Bachelor's degree

Tools

Databricks

Power BI

Tableau

Qlik

Job description

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring for an Operations Research Analyst / DataLead to support program management, data analytics, and reporting activities at Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for providing lead support to a team of analysts to provide mission specific knowledge, execute government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic needs. This will be a fully remote position.

Responsibilities

• Facilitate the needs, issues, and challenges faced by the clients; perform gap analysis and recommend solutions.

• Lead support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

• Ability to align data with data analytic tools such as Power BI, Tableau, and Qlik Dashboards.

• Provide trade‑off analyses on technical solutions to determine the best tools and methodologies to solve complex data requests.

• Create project deliverables, including artifacts to ensure adherence to team compliance and quality standards.

• Use source data to assess the effectiveness of projects and business processes.

• Develop, gather and disseminate information and documentation among both business and technical customers in support of the Project Managers.

• Work with all team members to analyze changes in requirements and recommend the most expedient solutions in a timely manner.

• Leverage advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well‑written narrative.

• Leverage excellent presentation development skills to prepare meeting agendas and synthesize complex information into succinct visualizations using tools such as PowerPoint.

Qualifications

Required Skills and Experience

• Bachelor's with 8 years (or commensurate experience) in dynamic customer delivery environments (2 years of experience may be removed for a masters degree)

• 2+ years of experience in data exploration, data cleaning, visualization, and overall data analytics

Clearance Required

Ability to attain and maintain DHS clearance (US citizenship required)

Preferred Skills and Experience:

• Experience in distributed data and computing tools including Databricks

• Experience with data modeling, mapping data flows and data design.

• Excellent data analytic and communication skills.

• Strong analytical, problem‑solving, and organizational abilities.

• Ability to work independently in an extremely fast‑paced environment.

• Be flexible to change direction on a moment’s notice while also tracking/executing tasks in progress.

• Ability to think “outside of the box” while communicating or dealing with a variety of situations.

Posted Salary Range

USD $120,000.00 - USD $130,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we cannot do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well‑being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full‑time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at‑will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.