Operations Research Analyst

PHI Hong USA; Fremont (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

PHI Hong USA in Fremont, CA seeks an Operations Research Analyst to build data for service operations, collect and organize information from ERP and other sources, and analyze data to identify problems in business activities.

A Master’s degree in Analytics, Informational Design, Statistics, or related fields with at least one year of data analysis experience is required, plus ability to prepare reports that optimize costs and inventory and support decision making.

Qualifications

• Master's degree in Analytics, Informational Design, Statistics, or related fields with at least one year of data analysis experience.
• Experience collecting and analyzing operational and business data, assisting management in decision-making, and developing plans for budgeting and forecasting.
• Experience providing analysis reports to optimize costs and inventory and conducting qualitative and quantitative analyses to improve operational flow and drive efficiency.

Responsibilities

• Build data for service operation from ERP, portal databases, sales histories, and feedback.
• Analyze data and identify problems in existing business activities.
• Conduct statistical analysis for cost management, budgeting, and operation performance.
• Analyze data and collaborate with decision makers on S&OP, commodity strategy, supply chain metrics, logistics, and inventory.
• Generate and deliver reports that summarize operational performance and insights for local and international operations.
• Review and simplify complex data into clear tables, graphs, and written reports, and suggest process improvements.

Skills

Data analysis

Statistical analysis

Forecasting

Inventory analysis

Education

Master's degree in Analytics, Informational Design, Statistics, or related fields

Tools

SAP ERP

SAP NetWeaver

Excel

SPSS

Tableau

Business Model Canvas

Job description

Operations Research Analyst Job Duties

Building the data for service operation:

• Collect and organize information from a variety of sources, such as ERP, portal databases, sales histories, and business group feedback.
• Understand business development team's strategic direction and organize information by the targeted industry/vertical segments.
• Analyze collected operation data and define the problems in existing business activities.
• Conduct statistical analysis for cost management, project budgeting and operation performance.
• Analyze data, collaborate with decision makers on S&OP, commodity strategy, supply chain metrics, logistics, and inventory.

Operations Research Analyst Job Duties

Building the data for service operation:

• Collect and organize information from a variety of sources, such as ERP, portal databases, sales histories, and business group feedback.
• Understand business development team's strategic direction and organize information by the targeted industry/vertical segments.
• Analyze collected operation data and define the problems in existing business activities.
• Conduct statistical analysis for cost management, project budgeting and operation performance.
• Analyze data, collaborate with decision makers on S&OP, commodity strategy, supply chain metrics, logistics, and inventory.

Delivering Internal Monthly Operational Reports

• Periodic meeting with sales members to track on-going international business progress.
• Study and analyze among competitive proposals that affords maximum profit and effectiveness.
• Prepare analytical reports for the local and international business operations with quantitative and qualitative data.
• Analyze and review existing operation procedures and convert complex data and findings into understandable tables, graphs, and written reports, including but not limited to, advise and suggest techniques to improve obsolete process, analyze variation of electrical product measurements, manage inventory levels, forecast errors, maintain MRP parameters, optimize inventory, reduce freight expense and satisfy fluctuations in customer demand.
• These analyses require query tools such as Business Model Canvas Excel, SAP ERP, SAP NetWeaver, SWOT, SPSS, Tableau etc.

Generating Post-sales Service Operations Analysis

• Monitor targeted customers and industries' movements and provide summary reports.
• Represent the voice of the customer through quantitative and qualitative research. Distill findings into actionable insights for departments' strategies.
• Analyze target industry's market size, scope and sales trends using statistical software.
• Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
• Prepare reports to management defining problem, evaluation, and possible solutions.
• Assist and collaborate with management and different departments to ensure the implementation of marketing and business plans and continuous improvement/cost savings.

State in detail the MINIMUM qualifications for the worker to perform the Operations Research Analyst job satisfactorily including the type of degree, major field of study, and amount of experience required and/or any special requirements, including skills, technological knowledge, SW/HW, tools, equipment, machine,...etc.

Applicants should possess a Master's degree in Analytics, Informational Design, Statistics, or related fields, along with at least one year of experience in data analysis. This experience should include tasks such as collecting and analyzing operational and business data, assisting management in decision-making, and developing plans for business administration, budgeting, and forecasting. Additionally, candidates should have experience in providing analysis reports aimed at optimizing costs and inventory. They should also be adept at conducting qualitative and quantitative analyses to evaluate operational activities and propose solutions for improving business flow. Overall, the role requires recommending strategies to enhance operational effectiveness and efficiency.