Operations Reporting Analyst

Callaway Golf Company; Carlsbad (CA); Hybrid; USD 75,000 - 99,000; Full time

Job summary

Callaway Golf Company in Carlsbad, CA seeks a data analytics professional to transform data into actionable insights and build BI reports using SAP BusinessObjects and Power BI. You will ensure a single truth for operational metrics across brands and collaborate with stakeholders to shape reporting needs.

Responsibilities include designing dashboards, integrating SAP and non-SAP sources, and supporting the full project lifecycle from analysis through deployment.

Qualifications

• Bachelor’s degree or foreign equivalent in a quantitative field plus 1 year of related experience.
• Experience designing and developing reporting solutions using SAP BusinessObjects and SQL.
• Experience delivering multiple reporting workstreams with stakeholder coordination.

Responsibilities

• Transform data into information to influence business decisions.
• Design & create reports and dashboards using SAP BusinessObjects and Power BI.
• Work cross-functionally across brands to align on data needs and requirements.
• Represent North American operations in cross-brand initiatives.
• Ensure a single source of truth for business status, KPIs, and costs.
• Support all phases of the project lifecycle from design to deployment.

Skills

Data analysis

Reporting design

Stakeholder communication

Education

Bachelor’s degree in Computer Science, Information Technology, Business, Analytics, or related quantitative field

Tools

SAP BusinessObjects

Power BI

SQL

Job description

ABOUT THE BRAND

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward.

For more information, please visit https://www.callawaygolf.com

DUTIES

• Transform data into information that can be utilized to make business decisions and actions.
• This includes acquiring data from multiple sources (SAP & Non-SAP), designing & creating reports/dashboards, fixing any reporting issues and working closely with Business Intelligence team.
• Work cross-functionality and cross-branded to understand evolving business needs and requirements.
• Represent Callaway Golf’s North American operations team to all levels of the company, including executive and international offices.
• Ensure one version of the truth is present for business and operational status – business flow and metrics (quality, service, cost) – and demonstrate strong understanding of the underlying business context.
• Design and build BI reports and dashboards using SAP Business Objects and Microsoft Power BI.
• Think creatively to answer the secondary information/visibility questions in advance.
• Create functional specs based on input from other business users.
• Analyze and troubleshoot data mismatches between report output and SAP.
• Support all phases of the project life cycle including analysis, design, development, testing, deployment and post-production support/maintenance.
• Adhere to and enforce established standards and best practices to deliver stable, reliable and highly available solutions.
• Decompose high level business needs into functional needs by understanding visibility challenges and determining data needs.
• Work closely with the management to prioritize business needs and stay up to date with the goals of the organization.
• Demonstrate effective and collaborative communication with internal team members.
• Work cross-brand and cross-functionally to identify new improvement opportunities.
• Communicate status of projects and initiatives to senior team members.
• Manage multiple projects/reporting solutions for multiple business areas.
• May work from home up to 2 days per week. Work from home permitted from within commuting distance of any company worksite.

REQUIREMENTS

• Bachelor’s degree (or foreign equivalent) in Computer Science, Information Technology, Business, Analytics, or related quantitative field plus 1 year of experience in the offered position or closely related occupation.

SPECIAL REQUIREMENTS

• 1 year of experience in business or operational data analysis involving structured datasets and stakeholder-facing reporting deliverables.
• 1 year of experience designing and developing reporting solutions using SAP BusinessObjects (Web Intelligence or Crystal Reports) and SQL.
• Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered. Expertise/knowledge may be gained through employment experience or education. Such expertise/knowledge cannot be “quantified” by “time”.
• Experience writing SQL queries, stored procedures, or data extraction logic to support reporting and dashboarding.
• Experience working with relational databases and validating data accuracy across source systems.
• Experience validating reporting outputs against source transactional systems.
• Experience developing operational performance metrics, KPIs, or scorecards related to quality, service, cost, or productivity.
• Experience collecting and documenting business reporting requirements and converting them into technical specifications.
• Experience coordinating with IT and business stakeholders to support reporting tools, data access, and distribution.
• Experience recommending improvements to reporting workflows, data processes, or information delivery.
• Experience delivering multiple concurrent reporting or analytics workstreams with stakeholder coordination.

OTHER

Job Site: Carlsbad, CA. 40 hours/week. Salary range: $74,526 per year to $99,200 per year. If offered employment must have legal right to work in U.S. EOE.

INCLUSION & DIVERSITY

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

We look forward to learning more about you.

ABOUT CALLAWAY GOLF

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf.

For more information, please visit https://www.topgolfcallawaybrands.com.

At Callaway we don’t settle or rest on our laurels and we never, ever leave well enough alone. We tinker, tweak and test while making constant strides to break through. Everything we do is about making the turn and improving the game. As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.