Operations & Records Intern: Banking Digitization

Ponce Bank; New York (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Ponce Bank is seeking an Operations Intern in New York to support the Deposit Services team with project-based tasks and administrative duties. The role provides hands-on exposure to banking operations, document management, and data integrity while contributing to digitization efforts and process improvements.

The internship offers practical experience in a regulated financial setting, focusing on workflows, compliance, and cross-team collaboration within the Deposit Services department.

Qualifications

• Pursuing a degree in Business Administration, Finance, Accounting, Economics, or related field.
• Prior internship or academic project experience in banking operations, deposit services, customer service, or data analysis is a plus.

Responsibilities

• Support document digitization and organization of IRA, legal, and account documents in DocuWare.
• Classify and index records for easy retrieval and compliance.
• Maintain file inventories and tracking logs for project progress.
• Verify digitized records align with management standards.
• Identify and resolve document discrepancies and indexing errors.
• Support records retention and regulatory compliance.
• Coordinate with Deposit Services to obtain required documentation.
• Assist in quality control reviews of digitized records.
• Participate in process improvement initiatives for workflows.
• Complete assigned project work and provide feedback to improve operations.
• Provide administrative support across projects and daily activities.
• Maintain confidentiality of customer and Bank information.

Skills

Communication in English

Attention to detail

Organizational skills

Time management

Team coordination

Confidentiality

Self-motivated

Willingness to learn

Education

Bachelor’s degree in progress (Business/Finance/Accounting/Economics)

Tools

Microsoft Office

Job description

Ponce Bank is seeking an Operations Intern in New York to support the Deposit Services team with project-based tasks and administrative duties. The role provides hands-on exposure to banking operations, document management, and data integrity while contributing to digitization efforts and process improvements.

The internship offers practical experience in a regulated financial setting, focusing on workflows, compliance, and cross-team collaboration within the Deposit Services department.