Operations Quality Senior Systems Engineer

BioSpace; North Chicago (IL); On-site; USD 120,000 - 155,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

AbbVie seeks an Operations Quality Senior Systems Engineer to lead and implement cloud-based platforms (QMS/LMS/DMS, artwork, analytics) and drive automation across quality and operations. You will oversee design, deployment, and governance of scalable solutions, with focus on AI/ML and regulatory compliance.

The role requires strong cloud experience (AWS/Azure), software development lifecycle expertise, and collaboration with QA, IT, regulatory, and business teams to deliver high-quality,

Qualifications

• 6+ years of relevant experience with AWS or Azure

Responsibilities

• Lead design, operation, and optimization of large-scale cloud services (AWS) for QMS/LMS/DMS/artwork and data analytics.
• Troubleshoot complex system issues and tune performance for enterprise-scale applications.
• Architect and develop scalable cloud-native solutions using REST APIs, microservices, and containerized technologies.
• Create Agile, test-driven workflows for regulated systems ensuring GxP compliance.
• Manage full software development lifecycle including version control (git), CICD, testing, and regional cloud deployments.
• Ensure adherence to AbbVie's corporate and divisional policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC.
• Conduct technology assessments and evaluations of AI/ML to enhance quality operations.
• Implement security best practices and collaborate with QA, IT, Regulatory, and business stakeholders.
• Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance.
• Integrate generative AI and analytics into enterprise applications for intelligent automation and predictive quality monitoring.
• Leverage AWS expertise to architect high-performance, cost-optimized solutions for global operations.

Skills

Strong communication in English

Analytical thinking

Leadership

Education

Bachelor's degree in Computer Science or related field

Master's degree in related field

PhD (preferred) in relevant domain

Tools

AWS

Azure

Python

Java

Node.js

REST APIs

Git

CI/CD

Kubernetes

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

The Operations Quality Senior Systems Engineer will investigate,identify, and implementstate-of-the-arttechnology platforms, focusing on Quality Management Systems (QMS), Learning Management Systems (LMS), Document Management Systems (DMS), Artwork Management Systems, and advanced Data & Analytics solutionsleveragingAI. This role acts as a senior technical leader to integrate technical advances into business solutions that drive productivity, compliance, and operational excellence across Quality and Operations.

Responsibilities

• Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms.
• Troubleshoot complex system issues and tune performance for enterprise-scale applications.
• Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies.
• Create andmaintainAgile, test-driven development workflows for regulated systems, ensuringGxPand compliance requirements.
• Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms.
• Ensure adherence to AbbVies Corporate and Divisional Policiesregardingcode of conduct, safety,GxPcompliance, data security, and the SDLC.
• Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutionsespecially AI/MLto enhance quality operations and automate business processes.
• Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders.
• Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance.
• Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences.
• Leverage AWSexpertisetoarchitect solutions that are high-performance, cost-optimized, and reliable for global operations.

Qualifications

Required

• Bachelor's Degree with 6 years relevant experience;Masters Degree with 5 years experience; PhD with 0 years experience.
• Extensive hands-on experience developing and deploying applications in AWS or Azure cloud
• Demonstratedtrack recordof creative technology implementations that have advanced quality oroperationsbusiness outcomes.
• Strong working knowledge of the SDLC (waterfall and agile).
• Experience with Java or other modern programming languages (Python, Node.js, etc.).
• Demonstrated understanding and delivery of AI and analytics.
• Excellent written and oral English communication skills for technical and non-technical audiences.
• Experience in running technology evaluations and assessments for regulated environments.

Preferred

• PhD with industry experience preferred, ideally within pharmaceutical, medical devices, or life sciences.
• Knowledge and understanding of quality system requirements (GxP, FDA, ISO 9001), and regulatory technology practices.
• Hands‑on experience developing and deploying applications in QMS, LMS, DMS, and related systems.
• Technology certifications highlypreferred;AWS certificationsa plus

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this roleat thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on manyfactors including geographiclocation,andwemay ultimately pay more or less than the posted range. This range may bemodified in thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipate in our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount isearned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat areallocable to a particular employeeremains in the Company'ssoleandabsolutediscretion unless and until paid andmay bemodified at the Companys sole and absolutediscretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html