Operations Project Manager – Global Payments Operations

Bank of America; Charlotte (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading financial institution seeks an Operations Project Manager to lead cross-functional projects within Global Payments Operations. The role involves overseeing project implementation, ensuring effective communication, and facilitating change initiatives within the organization. Candidates should possess strong project management skills and have a background in the banking industry.

Qualifications

• 3 years' experience in banking industry required.

Responsibilities

• Oversees execution of project tasks and tracks deliverables.
• Leads documentation for project requirements and performance gaps.
• Plans and organizes projects using management tools.

Skills

Collaboration

Controls Management

Issue Management

Problem Solving

Project Management

Change Management

Policies, Procedures, and Guidelines Management

Process Management

Process Performance Measurement

Written Communications

Active Listening

Drives Engagement

Prioritization

Process Design

Process Mapping

Job description

Operations Project Manager – Global Payments Operations page is loaded

Operations Project Manager – Global Payments Operations

Apply locations Charlotte Richmond Scranton time type Full time posted on Posted 30+ Days Ago job requisition id 25007322

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing cross-functional and/or inter-departmental projectsforLine of Business products, processes, functions, and employee readiness. Key responsibilitiesof the jobinclude partnering with the business to develop a plan to sustain change, evaluatingcurrent methods, and developingstrategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to driveprojectcompletion, and servingas a secondary point of contact to department managers for critical change initiatives.

Responsibilities:

• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoingkey performance indicators
• Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
• Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
• Supports the adoption and sustainment of change initiatives and helps assess adoption risks
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Skills:

• Collaboration
• Controls Management
• Issue Management
• Problem Solving
• Project Management
• Change Management
• Policies, Procedures, and Guidelines Management
• Process Management
• Process Performance Measurement
• Written Communications
• Active Listening
• Drives Engagement
• Prioritization
• Process Design
• Process Mapping
• 3 years' experience in banking industry

Shift:

1st shift (United States of America)

Hours Per Week:

40

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