Operations Project Lead

Smart IT Frame LLC; Bellevue (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Smart IT Frame LLC is seeking an experienced Operations Project Lead (OPS Lead) with 6+ years of managing large-scale network operations and infrastructure projects. The role requires strong enterprise networking expertise, incident management, service delivery, and project governance, along with hands-on Cisco networking device experience and a drive for automation.

You will lead network operations, reporting, and stakeholder management while guiding a team to deliver reliable, scalable network

Qualifications

• 6+ years of experience in large-scale network operations and infrastructure projects.
• Strong enterprise networking expertise.
• Hands-on experience with Cisco devices and data center networking.
• Experience in incident, change, and service delivery management.
• Ability to drive automation and operational excellence.

Responsibilities

• Hands-on networking device experience with routers, switches, and load balancers.
• L2/L3 switching and routing protocol expertise.
• Manage network infrastructure and device lifecycle.
• Oversee network operations, incident, problem, and change management.
• Plan projects, monitor SLAs and KPIs, and manage stakeholders.
• Develop dashboards, analyze data, and lead the team.

Skills

Network operations

Incident management

Service delivery

Project governance

Automation

Tools

Cisco networking devices

Routers

Switches

Load balancers

L2/L3 protocols

Job description

We are seeking an experienced Operations Project Lead (OPS Lead) with 6+ years of experience managing large-scale network operations and infrastructure projects. The ideal candidate will have strong expertise in enterprise networking, incident management, service delivery, and project governance, along with hands‑on experience with Cisco networking devices and a proven ability to drive automation and operational excellence.

Key Responsibilities

Cisco Data Center/Branch Routers and Switches

• Hands‑on networking device experience (Routers, Switches, Load Balancers)
• L2/L3 Switching and Routing Protocols
• Network Infrastructure and Device Management
• Network Operations, Incident, Problem, and Change Management
• Project Planning, SLA/KPI Monitoring, and Stakeholder Management
• Dashboard Reporting, Data Analysis, and Team Leadership

Good to Have: Python, Cloud Networking (AWS/Azure/GCP/OCI), SQL, Network Automation, and Data Center Networking.