Operations Program Manager, Robotics

Meta; Redmond (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Meta Reality Labs seeks an NPI Operations Program Manager on the Robotics Team to drive development to mass production while shaping a new supply chain. You will bridge engineering with Manufacturing, Quality, Supply Chain, Legal, and external partners to deliver high‑impact hardware programs.

The role requires 10+ years in operations PM for new production introductions, strong data-driven problem solving, and experience managing JDM/ODM partners across multiple engagement models.

Qualifications

• BS or higher in a business/engineering discipline or equivalent experience.
• 10+ years in an operations-focused program management role for new production introductions.
• Masters degree with experience in management consulting, strategy, business operations, or related field.

Skills

NPI management

Manufacturing & supply

Data-driven analysis

External supplier mgmt

Hardware dev

Cross-functional leadership

AI tools integration

NPI lifecycle

Ambiguity management

Robotics focus

Education

BSc or higher in business/engineering

Masters in MBA/Engineering/relevant field

Job description

The NPI Operations Program Manager (OPM) on the Robotics Team at Meta Reality Labs has a unique and high‑impact role in driving cutting‑edge technology from development to mass production while developing a new supply chain. This position is vital for bringing Meta's innovative robotics ambitions to life and requires demonstrated experience in product development, manufacturing, and engineering acumen to ensure high‑quality product and launch outcomes. The OPM bridges core product engineering teams with a broad spectrum of functional organizations — including Manufacturing Engineering, Hardware/Software Engineering, Quality Engineering, Supply Chain, Legal, and Finance — as well as external manufacturing partners and suppliers. The OPM serves as the backbone of program execution, ensuring that engineering trade‑offs, manufacturing constraints, and system‑level dependencies are rigorously understood, communicated, and resolved across complex, high‑priority initiatives that directly influence the success of innovative products in a fast‑paced, evolving environment.

• Bachelor of Science or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
• 10+ years of experience in an operations-focused program management role in new production introductions
• Experience applying structured problem-solving and data-driven analysis to resolve operational or engineering challenges
• Experience with product features/specifications, manufacturing processes and the supply chain for highly technical products
• Experience working with and managing external suppliers and manufacturers
• Experience leading development and delivery of highly complex hardware products through the full NPI lifecycle
• Experience navigating ambiguity in a fast-paced environment and prioritizing multiple and competing work threads to maximize impact
• Masters degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience managing JDM/ODM partners across different models of engagement, with the ability to drive technical alignment on manufacturing processes and quality standards
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience leading development/delivery of multiple high-volume products
• 3+ years of experience in a robotics-focused program management role