Operations Program Manager for Human Subjects Research (HSR)

AECOM; Redmond (WA); On-site; USD 101,000 - 152,000; Full time

Job summary

A leading technology company seeks an Operations Program Manager for Human Subjects Research to join their Reality Labs Research team in Redmond. This role focuses on developing research participant workflows and coordinating logistics across multiple technical teams. Ideal candidates will showcase adaptability in managing complex research activities while ensuring compliance with safety and legal standards.

Qualifications

• 2+ years of program management experience.
• Experience with cross-functional collaboration and motivating teams.
• Experience working in a research environment preferred.

Responsibilities

• Collaborate with PMs to maintain support services for human subjects research.
• Coordinate logistics for study room bookings and recruit participants.
• Assist research teams with compliance for user studies.

Skills

Program Management

Cross-Functional Collaboration

Relationship Building

Critical Thinking

Education

B.S. in engineering, computer science or a related technical discipline

Tools

Jira

CRM software

Job description

**Summary:**

Reality Labs Research (RL-R) is dedicated to research and development required to deliver Meta's vision of virtual reality (VR) and augmented reality (AR) experiences and Artificial Intelligence (AI) technologies that ship in five to ten years. As an Operations Program Manager for Human Subjects Research (HSR), you'll be a critical member of a multi-disciplinary team contributing to our efforts to gain a scientific understanding of the next generation of virtual humans, biomechanics, neuroscience, motion analysis, simulations, computer vision, AI and whatever else we dream up to create the ultimate AR/VR experiencesThis role will have a specific focus on scoping and developing tools and workflows for research participant recruiting, screening, scheduling, and compensation. As an EPM for HSR at RL-R, the broad scope of your role will be to work with the HSR team, technical program managers, research scientists, research assistants, facilities managers, network engineers, information technology and lab safety teams to drive, plan, and coordinate data collection in RL-R labs. To be successful, you will be eliminating barriers to your team's success and ensuring the big picture stays in focus while delving into the details on specific issues. Ideal team members are adaptable and resilient, eager to attack unfamiliar problems, tenacious and clear in cross-team communication, and to use a light touch to find ways to help research teams be more efficient.

**Required Skills:**

Operations Program Manager for Human Subjects Research (HSR) Responsibilities:

1. Collaborate with Program Managers and Technical Program Managers to maintain and augment end-to-end support services for human subjects research, from inception, data collection, to final data analysis and publication

2. including maintaining training materials and administering training for new researchers and research assistants.

3. Collaborate with other PMs in the assessment and implementation of new technologies to gain efficiencies for study set up and administration, ensuring that new technologies maintain strict compliance with Facebook data privacy and security standards.

4. Assist research teams with user study safety, legal and ethics compliance, including informed consent workflows, hardware and lab safety, and Institutional Review Board (IRB) oversight compliance.

5. Coordinate logistics for study room bookings and research assistant (RA) assignments.

6. Coordinate IT and networking infrastructure set up, troubleshooting, and network security compliance for research/UX labs.

7. Assist research teams with research participant recruiting and screening, including the maintenance and administration of screening surveys, participant database upkeep, and the implementation of new data handling procedures in response to policy changes.

**Minimum Qualifications:**

Minimum Qualifications:

8. 2+ years of program management experience

9. Experience defining and driving project progress and schedules

10. Experience working with cross-functional collaboration, relationship building, and leadership skills, with experience motivating people and resolving conflicts

11. B.S. in engineering, computer science or a related technical discipline, or equivalent experience

12. Experience operating independently across multiple teams, demonstrated critical thinking, and thought leadership

**Preferred Qualifications:**

Preferred Qualifications:

13. Bachelor’s Degree in a scientific discipline, user research, or administration

14. 2+ years experience in a research environment

15. Experience with program management software (e.g. Jira) and experience with CRM software (e.g. Constant Contact, Salesforce) or similar contact database software

16. Experience in program management for neuroscience or UX (user experience) teams

17. Experience working with multidisciplinary teams, e.g., research, software, and hardware

**Public Compensation:**

$101,000/year to $152,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].