Operations Program Group Manager - Strategic Payments, SVP (Hybrid)

Citi; New York (NY); On-site; USD 163,000 - 246,000; Full time

Job summary

An established industry player is seeking a seasoned Program Manager to lead strategic initiatives in the banking and finance sector. This role is pivotal in managing complex projects, ensuring regulatory compliance, and driving operational excellence. The ideal candidate will have a strong background in risk management and stakeholder engagement, along with a proven track record in the payments space. Join a forward-thinking organization that values innovation and offers competitive benefits, including comprehensive health coverage and generous paid time off. If you are passionate about making a meaningful impact, this opportunity is for you.

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Qualifications

• Extensive experience in program management in banking and finance.
• Strong understanding of risk management and regulatory compliance.

Responsibilities

• Lead high-profile projects in banking and finance, ensuring compliance.
• Manage project budgets and drive continuous improvement initiatives.

Skills

Program Management

Risk Management

Stakeholder Management

Regulatory Compliance

Financial Management

Leadership

Problem-Solving

Education

Bachelor's degree in business administration

Master's degree or professional certifications (e.g., PMP, PRINCE2)

Job description

Operations Program Group Manager - Strategic Payments - SVP

Operations Optimization and Enablement is a newly formed team designed to drive change and implement Operations strategy. If you are passionate about driving strategic initiatives, shaping operational excellence and making a meaningful impact, we invite you to apply. Join us in redefining the future of Operations and delivering exceptional value to our stakeholders.

We are seeking a highly experienced Program Manager with a strong background in banking and finance to lead complex projects within our organization. The ideal candidate will have a proven track record of successfully delivering intricate projects with tight deadlines, regulatory oversight, and a focus on risk and control. Experience within the payments space is highly desirable, as this role will involve managing initiatives related to payment systems and services.

Key Responsibilities:

1. Project Leadership: Lead the planning, execution, and delivery of high-profile projects within the banking and finance domain. Drive cross-functional teams to achieve project objectives while adhering to strict timelines and quality standards.
2. Regulatory Compliance: Ensure that all projects comply with relevant regulatory requirements and industry standards. Work closely with compliance teams to navigate regulatory challenges and implement robust risk and control frameworks.
3. Risk Management: Identify, assess, and mitigate project risks proactively. Develop risk management strategies and contingency plans to address potential issues and ensure project success.
4. Stakeholder Management: Establish and maintain strong relationships with internal and external stakeholders, including senior executives, regulatory agencies, and industry partners. Communicate project status, risks, and milestones effectively to ensure alignment and support.
5. Financial Management: Manage project budgets, resources, and financials effectively to optimize project outcomes and deliver value to the organization. Monitor project costs, track expenditures, and ensure adherence to budgetary constraints.
6. Continuous Improvement: Drive a culture of continuous improvement within the project management function. Identify opportunities to streamline processes, enhance efficiency, and leverage best practices to drive project excellence.

Qualifications:

1. Bachelor's degree in business administration, Finance, or related field.
2. Master's degree or professional certifications (e.g., PMP, PRINCE2) preferred.
3. Extensive experience in program management within the banking and finance industry, with a focus on delivering complex projects with regulatory oversight.
4. Strong understanding of risk management principles, regulatory compliance requirements, and industry best practices.
5. Proven track record of successfully managing projects within the payments space, including payment systems, processing, and services.
6. Excellent leadership, communication, and stakeholder management skills, with the ability to influence and collaborate effectively at all levels of the organization.
7. Exceptional problem-solving skills and the ability to thrive in a fast-paced, dynamic environment with competing priorities and tight deadlines.

Job Family Group: Operations - Core
Job Family: Operations Project Management
Time Type: Full time
Primary Location: New York, New York, United States
Primary Location Full Time Salary Range: $163,600.00 - $245,400.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com.
Anticipated Posting Close Date: Apr 08, 2024

Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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