Operations Program Administrator

NOVA Parks; Fairfax Station (VA); On-site; USD 96,000 - 115,000; Full time

Benefits offered by this job

Medical and dental insurance

Life insurance

Long-term disability

Retirement plan

Annual bonus

Job summary

NOVA Parks is seeking an Operations Program Administrator to develop and administer safety, risk management, and insurance programs across park operations. You will advise management on safety policies, coordinate training, and oversee contracts, purchasing, and program implementation under the Director of Park Operations.

The role requires a bachelor’s degree in a related field and at least five years of experience with a focus on safety, risk management, and staff supervision.

Qualifications

• Bachelor's degree in a related field plus relevant safety or risk-management experience.
• Five years of progressive experience with ≥3 years in staff supervision in safety-related work.
• Knowledge of OSHA and Virginia occupational safety health regulations (VOSH).
• Knowledge of risk management and insurance.
• Experience developing and implementing new safety programs.
• Knowledge of procurement procedures and invasive management practices.

Responsibilities

• Develop, implement, and monitor safety programs and manuals.
• Coordinate loss-control audits and safety training.
• Lead the NOVA Parks Safety Committee and supervise aquatic safety initiatives.
• Manage insurance programs and coordinate with insurers and legal counsel.
• Oversee incident reporting, investigations, and data analysis for trends.

Skills

Safety management

Risk assessment

Leadership

Communication

Training & development

Procurement

Insurance

Public safety

Education

Bachelor's degree in a related field

Tools

MS Office

Safety software

Job description

Hiring Salary Range: $95,772.04 - $115,306.78

The Operations Program Administrator develops, implements, and administers NOVA Parks’ safety, risk management, insurance, and designated operations programs. This position serves as a principal advisor to management on safety policies, risk management practices, and related training; administers organizational insurance programs; and coordinates operational initiatives, contracts, purchasing, and specialized programs within the Operations Department. The position exercises independent judgment in the administration of assigned responsibilities under the general direction of the Director of Park Operations. Annual performance goals will be established for the position.

ESSENTIAL FUNCTIONS

Develop, implement, and monitor safety programs:

• Develop, implement, administer, and maintain safety programs, procedures, policies, and manuals.
• Provide needed support and guidance regarding NOVA Parks’ risk management.
• Coordinate and participate in loss control audits conducted by NOVA Parks’ insurers.
• Organize and lead the NOVA Parks Safety Committee.
• Provide direction and supervision to the Aquatics Manager and NOVA Parks’ aquatic safety program.
• Develop and issue safety status reports for park & HQ management.
• Monitor federal and state laws, regulations, and standards related to workplace and operational safety issues.
• Maintain effective relationships with member jurisdiction risk management personnel.
• Maintain current knowledge of trends and required certifications in safety management areas.
• Coordinate with Human Resources Administrator on Safety Training Program.
• Maintain files and records of accident reports and investigations, training programs and schedules, inspection schedules and findings, safety policies and manuals, and current safety reference information.
• Conduct work‑site inspections for hazards and safety compliance/violations.
• Document and communicate findings; provide recommendations for improvements, instructions for the proper methods and procedures to be followed, and recommendations on necessary equipment to be purchased.

Manage incident investigation, reporting, and insurance administration:

• Ensure consistent and thorough incident investigation by supervisors and completion of appropriate paperwork.
• Conduct follow‑up investigation as needed and document findings.
• Procure, administer, and manage all NOVA Parks insurance programs including property, general liability, workers’ compensation, and other non‑benefit insurances.
• Act as principal contact with insurance companies and consult regarding insurance issues.
• Manage the annual preparation, compilation and submission of applications, data schedules, and documents needed to obtain coverage renewals and to secure new insurance.
• Maintain contact with legal counsel on insurance related issues.
• Maintain a database of incident statistics; review and analyze to determine trends and patterns; provide reports.
• Recommend risk‑mitigation measures based on insurance claims and incident trends.
• Handle insurance claim submission and follow up.

Develop, implement, and monitor Operations Programs:

• Develop and administer an invasive management plan for NOVA Parks properties.
• Administer the Roving Park Naturalist and Title I Field Trip Grant Program.
• Coordinate equipment and service purchasing and agreements for the Operations Department.
• Assist with the preparation and administration of requests for proposals and/or information.
• Ensure contracts meet NOVA Parks standards.
• Prepare, administer, renew, and monitor rental house lease agreements.
• Perform special projects as directed by the Director of Park Operations.

REQUIRED QUALIFICATIONS

Education: A bachelor’s degree from an accredited four-year college or university in park management, recreation resource management, safety management, business, public administration, or a related field, supplemented by experience in insurance and risk management or another closely related field; or an equivalent combination of education, training, and experience that provides the knowledge and skills necessary to perform the duties of the position.

Physical: Non-manual and manual work with strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions in field and office setting.

Experience: Five years of progressively responsible experience, with at least three years of staff supervision in performing responsible technical safety‑related work in a park or industrial environment, or any equivalent combination of education, training, or experience which provides:

• Considerable knowledge of the principles, methods, and practices of public safety administration.
• Knowledge of federal OSHA and Virginia occupational and safety health (VOSH) regulations.
• Knowledge of local municipal government health department codes.
• Knowledge of risk management and insurance.
• Experience developing and implementing new safety programs.
• Knowledge of procurement procedures.
• Knowledge of invasive management practices.
• Experience managing full-time and part-time programming staff.
• Knowledge of a variety of operations including but not limited to: waterparks, golf, camping, and special events.
• Proficiency in using computers and standard business software applications.
• Strong communication, analytical, and organizational skills.
• Ability to interact effectively with personnel at all levels of an organization.
• Ability to make informed decisions regarding safety matters.
• Ability to maintain knowledge of current trends in safety management.
• Ability to acquire and maintain training and professional certifications.
• Possession of, or ability to obtain and maintain, a valid driver’s license with a safe driving record.
• Regular and predictable attendance is an essential function of the position.

Duties and responsibilities are designed to be the essential elements of the job. They do not preclude the performance of related, or even unrelated, jobs which may be necessary to properly and efficiently complete all work assignments. NOVA Parks reserves the right to amend job specifications to meet current needs.

Benefits

Benefits include medical and dental insurance, life insurance, long-term disability, retirement plan, and more. This role is eligible to receive an annual bonus calculated as a percentage of the company’s net revenue. Distribution, timing, and metrics are discretionary and subject to individual and business performance.

Background Check

The successful candidate will be required to undergo a thorough pre-employment background check.

Testing

The Operations Program Administrator position is classified as a safety sensitive position. Candidates for full‑time, safety sensitive positions must submit to a pre‑employment drug screening and achieve a negative result as a condition of employment.

It is the policy of the Northern Virginia Regional Park Authority to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-352-5900 and ask for Human Resources for assistance.