Operations Professional

Brobston Group LLC; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Tiffany & Co. is seeking an Operations Professional to drive back-of-house effectiveness in a store environment. The role collaborates with client advisors, management, and corporate partners to boost sales and profitability through superior service and precise operations.

Required are strong analytical skills and proficiency with Word and Excel, with flexibility for retail hours including nights and weekends. A US work authorization and a degree are preferred.

Qualifications

• Strong analytical skills required.
• Proficient in Microsoft Word and Excel.
• Organized and detail-oriented with attention to accuracy.
• Willing to work retail hours, including nights, weekends and holidays.
• Authorized to work in the United States.
• College/university degree is desired.

Responsibilities

• Provide outstanding client service, order fulfillment, and inventory management.
• Ensure merchandise is delivered with the Tiffany Touch.
• Champion operational efficiency and effectiveness.
• Complete daily tasks such as order fulfillment, shipping, receiving, and replenishment.
• Supervise and reconcile merchandise inventory, reporting discrepancies to management or corporate partners.
• Partner and communicate effectively with client advisors, management, and clients.
• Elevate in-store experience by consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador.
• Support company operations efficiency objectives.
• Deepen the relationship with clients to drive lifetime dedication and spend.
• Collect data during client interactions to cultivate new and existing clients.

Skills

Analytical skills

Word and Excel proficiency

Organized and detail-oriented

Retail hours flexibility

Education

College/University degree desired

Tools

Microsoft Word

Microsoft Excel

Job description

Summary

The Operations Professional is the heart of the back of house operations in a Tiffany store, working effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability. This role requires strong communication and problem-solving skills, providing outstanding client service, order fulfillment, and inventory management.

Responsibilities

• Provide outstanding client service, order fulfillment, and inventory management.
• Ensure merchandise is delivered with the Tiffany Touch.
• Champion operational efficiency and effectiveness.
• Complete daily tasks such as order fulfillment, shipping, receiving, and replenishment.
• Supervise and reconcile merchandise inventory, reporting discrepancies to management or corporate partners.
• Partner and communicate effectively with client advisors, management, and clients.
• Elevate in-store experience by consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador.
• Support company operations efficiency objectives.
• Deepen the relationship with clients to drive lifetime dedication and spend.
• Collect data during client interactions to cultivate new and existing clients.

Requirements

• Strong analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Organized and detail-oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Authorization to work in the United States.
• A college/university degree is desired.