Operations Process Analyst Coordinator

ZipRecruiter; Philadelphia (Philadelphia County); Remote; USD 65,000 - 85,000; Full time

Job summary

A leading company is looking for an Operations Process Analyst Coordinator to enhance efficiency and mitigate risk within their Securities, ERISA, and Antitrust team. The role involves collaborating across departments, maintaining process documentation, and developing long-term improvement strategies, requiring a candidate with strong data analysis skills and an analytical mindset.

Qualifications

• Strong expertise in data analysis to assess operational efficiency.
• Exceptional communication skills for sharing insights and recommendations.
• Knowledge of compliance standards to maintain procedural integrity.

Responsibilities

• Collaborate to streamline workflows across departments.
• Document and maintain process documentation and SOPs.
• Identify and resolve process-related issues promptly.

Skills

Data analysis

Communication

Process analysis

Collaboration

Organizational skills

Attention to detail

Analytical mindset

Tools

Project management tools

Workflow optimization tools

Job description

Job DescriptionJob Description

Job title

Operations Process Analyst Coordinator

Job type

Full Time

Employee type

Non-Exempt

Team

Securities, Anti-Trust, ERISA

Reports to

Operations Process Analyst

Location

Remote

Duties and Responsibilities

Employee will play a crucial role in assisting with creating efficiency gains through programmatic solutions, mitigating risk by establishing processes for auditing and maintaining data and ensuring business continuity within the Securities, ERISA and Antitrust team by expanding the knowledge base to counteract information silos. This role demands someone knowledgeable in process analysis and improvement with a strong ability to collaborate with cross-functional teams and deliver measurable results.

Key Responsibilities:

• Collaborate with cross-functional teams to streamline workflows across departments.
• Help to document and maintain detailed process documentation and standard operating procedures (SOPs).
• Ensure all processes adhere to company policies and regulatory requirements.
• Identify and resolve process-related issues promptly to minimize disruptions.
• Contribute to the development and execution of long-term process improvement strategies.
• Assist in enhancing the third-party portal for Securities
• Assist in creating a fully functional programmatic deficiency engine for Securities
• Assist in creating and implementing a data QA process for securities
• Assist in creating a fully functional programmatic calc engine for Securities
• Assist in modifying the third-party portal for Antitrust cases
• Assist in modifying the deficiency engines for Antitrust cases
• Assist in modifying the calc engine for both Antitrust and ERISA cases
• Assist in creating process documentation

• Assist in coding additional automated toolbox functions for daily operations
• Assist in performing gap, data quality, duplicate, and fraud reviews Validating UAT calculation results to achieve production release

Qualifications and Experience

The essential qualifications include but are not limited to the following.

• Strong expertise in data analysis to assess and refine operational efficiency.
• Familiarity with industry-specific areas such as securities, antitrust, class actions, and ERISA.
• Highly organized, with excellent attention to detail in maintaining documentation.
• Analytical mindset with the ability to identify process gaps and deliver solutions.
• Exceptional communication skills to effectively share insights and recommendations.
• Proficiency in using project management and workflow optimization tools.
• Demonstrated ability to work collaboratively with cross-functional teams.

• Knowledge of compliance standards and practices to maintain procedural integrity.

Physical and Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. Sitting for extended periods is common. The employee is occasionally required to stand, walk. sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

This position requires the ability to analyze many variables and choose the most effective course of action at any given point in time. You must be able to handle multiple tasks and diverse work problems daily. You must be able to handle stressful situations and interact with various types of customers, while also prioritizing your workload.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.