Operations & Policy Projects Specialist

Kaiser Permanente; Pasadena, Northern (CA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Kaiser Permanente in Pasadena seeks a data analytics and project support professional to assist strategic planning, data gathering, and policy development. You will collaborate with clinicians and staff to inform business decisions and drive process improvements.

The role involves coordinating projects, supporting training, and maintaining regulatory compliance with limited supervision, leveraging strong communication and analytical skills.

Qualifications

• High School Diploma or GED with at least 3 years in data analytics, healthcare operations, or related field.
• Preferred: 1 year of project management experience.

Responsibilities

• Supports legal, regulatory, and compliance adherence by providing information on policies, guidelines, and procedures; performing standard project work.
• Assists in developing policies by data collection to inform policy development and drafting internal policies.
• Assists in monitoring and improving processes by following requirements, achieving outcomes, and supporting efficiency improvements.
• Assists with project execution by coordinating with team stakeholders to ensure successful delivery and document risks or issues.
• Gathers and collates data via interviews, surveys, focus groups, and databases to define initiatives and inform key business decisions.
• Supports training by helping develop training requirements and coordinating delivery of programs.
• Pursues effective relationships by sharing resources and knowledge with colleagues; listens to feedback and adapts to change.

Skills

Ambiguity Management

Attention to Detail

Business Knowledge

Communication

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Diversity & Inclusion

Drives Results

Facilitation

Healthcare Industry

Influencing Others

Integrity

Learning Agility

Organizational Savvy

Problem Solving

Learning & Recall

Teamwork

Topic-Specific Communication

Education

High School Diploma or GED

Tools

Business Documentation

Job description

Kaiser Permanente in Pasadena seeks a data analytics and project support professional to assist strategic planning, data gathering, and policy development. You will collaborate with clinicians and staff to inform business decisions and drive process improvements.

The role involves coordinating projects, supporting training, and maintaining regulatory compliance with limited supervision, leveraging strong communication and analytical skills.