Operations Planning Manager - Westerville, Ohio

Vertiv Co; Columbus (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Vertiv Co in Columbus, OH is seeking a Senior Strategy Program Manager to lead cross‑functional initiatives that drive operational planning and execution for North America Services at scale.

The role partners with VP‑level leaders to shape strategy, communicate findings to executives, monitor progress, and build an implementation roadmap that aligns with market opportunities and customer needs.

Qualifications

• Minimum of 5 years in strategy, financial modeling, or LEAN transformations.
• Proven problem solving and change management abilities.
• Strong verbal and written communication skills.
• Financial acumen and broad business sense.
• Leadership, collaboration, and urgency in delivering results.

Responsibilities

• Design and lead strategic transformation initiatives and operational projects.
• Collaborate with VP-level leaders to shape operational strategy.
• Engage stakeholders across Services, Marketing, Sales, Finance to execute priorities.
• Support scaling Vertiv Service operations, including forecasting for lines of business.
• Monitor progress against strategy and targets; refine market models.
• Document processes and drive continuous improvement with the team.
• Analyze market trends and competition; package findings for executives.
• Identify growth opportunities and customer needs to guide future state.

Skills

Strategy development

Financial modeling

LEAN transformation

Problem solving

Change management

Verbal and written communication

Leadership and interpersonal skills

Urgency and proactive mindset

Education

Bachelor’s degree in Engineering, Supply Chain Management, or Operations Management

MBA preferred

Job description

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry‑leading data centers and providers of colocation and cloud service.

• Vertiv is an industry leader in Technology and Services with a best‑in‑class Customer Service and Safety culture
• Tremendous focus is placed on employee technical and leadership development
• Competitive benefits include: Laptop, 401k, Profit Sharing, & Flexible Paid Time Off Plans, Medical, Vision & Dental & more
• Company‑wide commitment to promoting a strong work/life balance
• An employer‑of‑choice for Veterans with technical backgrounds

POSITION SUMMARY

Manage key, strategic programs for the North America Services organization that will drive operational efficiencies at scale along with maturing elements of strategic planning. Programs will require cross‑functional, outcome‑driven collaboration with stakeholders and subject matter experts to produce executive‑level communications on findings, recommended preventative/corrective actions, and implementation roadmap. The goal of this position is for the candidate to become the subject matter expert in operational planning, gaining knowledge and skills that are the foundation for future opportunities in operations leadership/management in Vertiv Services.

RESPONSIBILITIES

• Design and lead strategic transformation initiatives and operational projects to drive improved operations planning and execution operational efficiency
• Work directly with VP‑level leaders to shape operational strategy and influence organizational priorities
• Engage with key stakeholders in Services and Regional Strategy & Planning, Marketing, Sales, Product Lines, Finance, and other functions to establish foundational networks and execute high visibility projects that support the Company’s top initiatives.
• Support scaling and maintaining the Vertiv Service Business operations, including forecasting for specific lines of business
• Implement a consistent way to monitor and track progress against the strategy and targets.
• Work cross‑functionally to understand company capabilities and how these capabilities can be used to solve additional customer needs.
• Conduct and analyze market research, evaluate competitors including strategies, tactics and pricing, and establish measures for effectiveness.
• Document current state processes, identify root causes of fragmented processes or barriers to grow business, and develop strategy for ideal future state of operations processes. Collaborate with the continuous improvement team to implement process improvements and fixes aligned with future state.
• Identify, track and evaluate market and technology trends and disruption opportunities. Package these trends with data for senior level distribution.
• Continuously refine the market model to capture the market size and growth rates by sub‑segment.
• Conduct market assessments, growth rates, and go to market plans.
• Identify, track, synthesize and distribute key economic and market data.

QUALIFICATIONS

• Minimum of 5 years of strategy, financial modeling and/or LEAN transformation experience.
• Demonstrate problem solving and change management skills
• Strong verbal and written communication skills.
• Strong financial and analytical capabilities with broad business acumen.
• Well‑developed leadership practices and interpersonal skills.
• Demonstrates proactive, outcome‑driven high sense of urgency.
• Bachelor’s degree in Engineering, Supply Chain Management, or Operations Management. MBA degree preferred.

PHYSICAL & ENVIRONMENTAL DEMANDS

N/A

TIME TRAVEL REQUIRED

25%