Operations Planning and Governance - Governance Analyst (Full-Time)

Golden 1; Sacramento (CA); Hybrid; USD 78,000 - 85,000; Full time

Job summary

Golden 1 Credit Union is seeking an Operations Planning and Governance Governance Analyst (Full-Time) to strengthen controls and regulatory compliance across Service Operations. You will work under the Operations Governance Supervisor and partner with senior analysts to document key controls and manage risk programs.

The role emphasizes data-driven analysis, cross-team communication, and ongoing process improvement to ensure alignment with governance standards and regulatory expectations.

Qualifications

• Bachelor’s Degree in Business, Finance, or related field preferred.
• 5+ years of related experience with emphasis on risk and control, regulatory compliance and governance required.
• 3+ years of prior quality assurance/issue management/gap mitigation/project management experience, preferably in financial institutions.
• Experience in related financial institution experience strongly encouraged required.

Responsibilities

• Participate in formal risk assessments assigned to the business areas, gathering information and documenting key controls.
• Develop risk assessments with Senior Governance Analyst to meet internal/external audit and regulatory requirements.
• Collaborate with stakeholders to identify improvement opportunities and elevate enterprise-wide risk management.
• Assist in open issue mitigation, tracking status, and collecting documents to support resolution.
• Design and implement programs including record retention, complaints management, and disclosure reviews.
• Analyze data using databases, spreadsheets, and statistical tools to present findings.
• Prepare reports on velocity, heat mapping, geolocation fraud trends, and other metrics for progress tracking.

Skills

Risk governance experience

Regulatory compliance

QA & issue management

Education

Bachelor’s Degree in Business/Finance/related field

Job description

Operations Planning and Governance - Governance Analyst (Full-Time)

Job Description

Posted Wednesday, August 26, 2026 at 10:00 AM

Job Title: Governance Analyst
Status: Exempt
Reports to: Supervisor - Operations Governance
Department: Operations Planning and Governance
Job Code: 4392
Pay Range: $77,500.00 - $85,000.00 Annually
Location:
WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.
WHO YOU ARE:
You are a detail-oriented and analytical risk and governance professional who thrives on strengthening controls, improving processes, and supporting regulatory compliance. You excel at collaborating across teams, researching complex requirements, and translating data into actionable insights that mitigate risk and drive operational excellence. With strong communication, critical thinking, and problem-solving skills, you build trusted partnerships and help ensure Service Operations remains aligned with organizational objectives, governance standards, and regulatory expectations.

WHAT YOU'LL DO:

• Under the supervision of the Operations Governance Supervisor, the Governance Analyst will participate in formal risk assessments assigned to the business areas. Working with the Senior Governance Analyst, leadership and various stakeholders, Compliance and Enterprise Risk to gather information and data to document key controls.
• Work with the Senior Governance Analyst on new risk assessment development as required by internal and external auditors, Enterprise Risk and/or regulatory requirements. Through the use of Governance, Risk, and Compliance frameworks integrating governance, risk management, and compliance processes throughout Service Operations. Conduct research to create risk statements, gather data and understand functionality in the applicable business areas to prepare reports.
• Work in partnership with various stakeholders under Service Operations to proactively self-identify opportunities for improvement.
• Elevate risk management to an enterprise-wide responsibility, ensuring that every business function is accountable for risk management.
• Under the supervision of the Operations Governance Supervisor, the Governance Analyst will assist in open issue mitigation by tracking resolution status, documentation collection and organize relevant documents to support issue resolution, collaborate with various stakeholders and regularly report on the status of open issues and mitigation efforts.
• Under the supervision of the Operations Governance Supervisor and with the support of the Sr. Governance Analyst, the Governance Analyst will design and implement comprehensive programs including but not limited to record retention, complaints management, and disclosure reviews to ensure compliance with regulatory requirements and internal policies.
• Use computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to manipulate, analyze and present data.
• Provide support to the Senior Governance Analyst by conducting regulation research to include applicable information within current Corporate and Board policies. Coordinate with business areas to gather information on functionality as applicable. Support the coordination of the review of all applicable Service Operations policies annually. Review all edits to ensure compliance with processes and applicable rules and regulations
• Prepare informational reports for varying levels of the organization as needed, which may include information such as velocity, heat mapping, geolocation fraud trends, as well as other information that can be used for departmental progress and issue identification purposes.
• Under the supervision of the Operations Governance Supervisor the Governance Analyst will provide advice in relation to governance, risk, and compliance to the business areas. Study current literature on research methodology and make appropriate recommendations for departmental improvements. Maintaining an understanding of state and federal laws and regulations related to Credit Union compliance, including bank secrecy and anti-money laundering laws, appropriate to the position.
• Participate in projects, as needed and upon completion of projects, assist with training as necessary with all levels of staff and management.
• Develop and maintain working relationships with all levels of management, peers and subordinates, internal and externally with peers and vendors to accomplish Credit Union strategic goals.
• Performs all other related duties as assigned.

QUALIFICIATIONS AND PREFERENCES:

• Bachelor’s Degree in Business, Finance, or related field preferred
• 5+ years of related experience with disciplines noted above with emphasis on risk and control, regulatory compliance and governance required
• 3+ years of prior quality assurance/issue management/gap mitigation/project management experience, preferably in financial institutions preferred
• Experience in related financial institution experience strongly encouraged required

WHY JOIN US:

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.