Operations & People Leader - Assistant Manager

Domino's; O'Fallon (IL); On-site; USD 36,000 - 42,000; Full time

Job summary

Domino's in O'Fallon, IL is seeking an enthusiastic Assistant Manager to lead daily operations, develop a team, and ensure outstanding customer experiences. You’ll support store leadership and drive store performance.

This role offers growth into a leadership position, with responsibilities spanning cash handling, scheduling, training, inventory, and cost optimization while maintaining a friendly, efficient, and clean store environment.

Qualifications

• Proven supervisory or management experience in fast-paced retail or food service.
• Strong math and problem-solving skills with data analysis ability.
• Proven money management and cash handling proficiency.
• Excellent interpersonal and communication skills with diverse teams.
• Ability to manage multiple priorities and work under pressure.
• Physical ability to lift up to 25 pounds regularly and stand for extended periods.
• Friendly, professional demeanor and reliable work ethic.
• Strong organizational and time management skills.
• Ability to lead by example and inspire team performance.

Responsibilities

• Lead and supervise shift operations following store procedures.
• Motivate and coach a diverse team; provide feedback and development.
• Handle cash management, deposits, and reconciliation.
• Provide outstanding customer service and maintain welcoming atmosphere.
• Answer phones, take orders, and assist customers.
• Maintain store cleanliness and maintenance standards.
• Analyze store performance metrics and identify improvement opportunities.
• Train new employees on policies and best practices.
• Resolve conflicts with transparency and empathy.
• Assist with inventory monitoring and communication of needs.
• Collaborate with management to implement store initiatives and achieve sales goals.
• Lift up to 25 pounds when needed.

Skills

Supervisory/management experience

Math & problem solving

Cash handling

Interpersonal communication

Multitasking / prioritization

Physical ability to lift 25 pounds

Professional demeanor

Reliability & work ethic

Organization & time management

Leadership by example

Tools

POS systems

Inventory management systems

Job description

Domino's in O'Fallon, IL is seeking an enthusiastic Assistant Manager to lead daily operations, develop a team, and ensure outstanding customer experiences. You’ll support store leadership and drive store performance.

This role offers growth into a leadership position, with responsibilities spanning cash handling, scheduling, training, inventory, and cost optimization while maintaining a friendly, efficient, and clean store environment.