Operations & People Lead

Domino's Franchise; Brookhaven (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

Domino's Brookhaven is seeking an Assistant Manager to support daily operations, lead a team, and uphold service standards. You will schedule staff, monitor performance, handle customer issues, train new employees, and prepare reports in a fast-paced retail food service setting.

Ideal candidates bring 2-3 years of supervisory experience, strong organizational skills, and proficiency with POS systems. This role offers growth and exposure to inventory, safety, and policy compliance in a dynamic

Qualifications

• 2-3 years in supervisory or management roles.
• Ability to lead, motivate, and develop staff.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency with POS systems and scheduling software.
• Customer service excellence and problem solving.
• Flexibility to work evenings, weekends, and holidays.
• Retail, hospitality, food service, or operations background preferred.

Responsibilities

• Support Manager in daily operations and policies.
• Supervise and mentor team; provide coaching.
• Manage staff scheduling and coverage.
• Monitor performance metrics and analyze data.
• Handle customer inquiries and resolve issues.
• Train new team members during onboarding.
• Prepare reports on operations, sales, and metrics.
• Coordinate inter-department communication.
• Ensure compliance with policies and labor laws.
• Assist inventory management and loss prevention.
• Support strategies to improve customer satisfaction and engagement.

Skills

Supervisory experience

Leadership

Organizational skills

Communication

Problem solving

POS systems

Scheduling software

Microsoft Office

Customer service

Data analysis

Tools

POS systems

Scheduling software

Microsoft Office

Job description

Domino's Brookhaven is seeking an Assistant Manager to support daily operations, lead a team, and uphold service standards. You will schedule staff, monitor performance, handle customer issues, train new employees, and prepare reports in a fast-paced retail food service setting.

Ideal candidates bring 2-3 years of supervisory experience, strong organizational skills, and proficiency with POS systems. This role offers growth and exposure to inventory, safety, and policy compliance in a dynamic