Operations Order Management Coordinator

Nexgrill; Chino (CA); On-site; Full time

Job summary

Nexgrill is seeking a detail-oriented Order Management Coordinator to oversee the lifecycle of order processing in Chino, CA. This role involves ensuring accurate fulfillment, collaborating across departments, and requires strong organizational skills and a background in order management. Join us to grow in a dynamic environment with competitive benefits.

Benefits

100% employer-paid HMO health care plan

Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance

401(K) Safe Harbor Plan

Generous paid time off

Growth through training and development

Qualifications

• Bachelor’s degree in Business, Supply Chain, or equivalent experience.
• Previous experience in order management or EDI processing is required.
• Experience with shipping/logistics processes is a plus.

Responsibilities

• Manage and process both manual and EDI orders, ensuring accuracy and on-time delivery.
• Reconcile sales order reports across ERP systems, retailers, and warehouses.
• Develop shipping plans to align with demand and inventory needs.

Skills

Organizational skills

Data accuracy

Analytical mindset

Problem-solving

Multitasking

Education

Bachelor’s degree in Business, Supply Chain, or related field

Tools

Amazon Vendor Central

Job description

About the Role:

We’re looking for a detail-oriented and proactive Order Management Coordinator to manage the full lifecycle of manual and EDI order processing. This role ensures timely, accurate fulfillment while supporting collaboration across inventory, logistics, and retail operations. The right candidate is organized, analytical, and thrives in a fast-paced environment.

What You’ll Do:

• Manage and process both manual and EDI orders, ensuring accuracy and on-time delivery
• Reconcile sales order reports across ERP systems, retailers, and warehouses
• Monitor inventory levels using POS data and forecasts; support purchase recommendations
• Develop shipping plans to align with demand and inventory needs
• Support 3PL operations by resolving order discrepancies and compliance issues
• Collaborate with internal teams and external partners to streamline fulfillment
• Communicate effectively with 3PL providers and warehouses to troubleshoot issues
• Perform additional responsibilities as assigned by leadership
  
  

What We’re Looking For:

• Bachelor’s degree in Business, Supply Chain, or related field (or equivalent experience)
• Previous experience in order management or EDI processing
• Strong organizational skills and ability to multitask
• Exceptional attention to detail and data accuracy
• Analytical and problem-solving mindset
• Experience with Amazon Vendor Central is a plus
• Knowledge of shipping/logistics processes is a plus
  
  

Title:Order Management Coordinator

Hourly Range:$22.00 USD to $25.00 USD

Location: Onsite Chino, CA

Hours/Days: 8:30 am to 5:30 pm, Monday-Friday

At Nexgrill, we’re all about bringing people together around the grill. Since 1993, we’ve been crafting quality outdoor cooking products—gas grills, charcoal grills, griddles, and more—designed to create memorable moments. With expertise in stainless steel, cast aluminum, and more, we deliver top-tier products at competitive prices.

What We Offer:

100% employer-paid HMO health care plan

Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance

401(K) Safe Harbor Plan for your future

Generous paid time off for work-life balance

Growth through training and development

Fun, engaging work environment with team events

Privacy Notice: This website collects certain information about its users in accordance with the California Consumer Privacy Act (CCPA). For more details on how we handle and protect your personal information, please review our Privacy Policy. https://nexgrill.com/pages/cpra-privacy-policy

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