Operations & Marketing Coordinator

Barre3; Portland, Northern (OR, KY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working environment

Medical, dental and vision plans

Paid holidays, sick and vacation time

401k with company match

Free barre3 online and Portland class

Job summary

Barre3 in Portland is seeking an Operations & Marketing Coordinator to optimize studio operations and lead local marketing across the Portland and NYC markets. The role focuses on onboarding, CRM management, events, and retail logistics to drive client acquisition and retention.

Candidates should be detail oriented, autonomous, and able to manage communications across the support center and five Portland area studios.

Qualifications

• Detail oriented with a high standard of excellence in communication across clients and teams.
• Self motivated, proactive, and able to learn quickly while supporting multiple studios.
• Able to drive revenue targets and contribute to event effectiveness.

Responsibilities

• Talent Acquisition & Onboarding: screen applications, conduct initial phone screens, track candidates from application to hire.
• SOPs & Internal Communication: create and audit SOPs, training materials, and onboarding docs; support trainings.
• Local Marketing & CRM Management: manage Loyalsnap/CRM, audience segmentation, automations, and lifecycle management.
• Events & Community Engagement: support local Portland events, plan community programming, and partner with local businesses for activations.
• Retail Logistics: manage inventory and input new retail products into POS at Portland locations.

Skills

Strong communication

Independent worker

Attention to detail

Analytical thinking

Problem solving

Empathy and boundaries

Tools

Google Workspace

Loom

Canva

Job description

SUMMARY

The Operations & Marketing Coordinator drives operational efficiency, local marketing strategies, and team onboarding across company-owned barre3 studios, with a primary focus on the Portland and NYC Markets. Reporting to leadership, this role partners with studio teams to manage client lifecycle automations, local events, retail logistics, and staff recruitment to deliver exceptional studio experiences and support business growth.

* Primary residence must be in the greater Portland area

KEY RESPONSIBILITIES:

Talent Acquisition & Onboarding:

• Support hiring across Portland and NYC locations by screening applications, conducting initial phone screens & tracking candidates from application to hire
• Administer onboarding paperwork, track progress, and facilitate consistent communications for new studio team members

SOPs & Internal Communication:

• Create, regularly audit, and update studio operations SOPs, training manuals, and onboarding materials using tools including Google Workspace, Loom, and Canva to maintain brand standards and business efficacy
• Support internal messaging & campaign specific trainings for studio team members

Local Marketing & CRM Management:

• Oversee Loyalsnap/CRM management including audience segmentation, automations, and lifecycle management focused on client conversion, winbacks, and member retention
• Execute regular campaign emails and text communications regarding local events, newsletters, and policy updates.
• Partner with the Social Media Growth Lead and studio teams to coordinate scheduling and execution for local photo and video shoots supporting local and brand creative needs

Events & Community Engagement:

• Provide hands-on operational and staffing support for local Portland events, driving strategy to maximize client acquisition and conversion.
• Plan and schedule specialized community programming, including local BIPOC classes
• Partner with local businesses and organizations to execute local activations - fostering community & driving lead acquisition & conversion in studios
• Partner with Studio Managers on the planning, scheduling, and execution of events to support team readiness, client engagement, and lead acquisition
  

Retail Logistics:

• Inventory Management: Receive, inventory, and coordinate retail product distribution across all Portland studio locations in partnership with studio leadership.
• Input and update new retail product in point of sale

QUALIFICATIONS

A successful candidate is detail oriented and has a high standard of excellence and care for all forms of communication - both with clients and our teams. You’re not afraid to learn something new and thrive knowing your efforts support success across our teams. You’re equally motivated by hitting a revenue target as you are by creating thoughtful beauty at a pop-up event. This role requires time in both our support center office and our 5 local Portland area studios.

• Alignment with barre3 Core Values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, Make It Happen
• Has the ability to work independently while upholding a high standard of excellence in execution
• Must possess excellent listening, verbal and written communication skills.
• Must demonstrate initiative, self-motivation, adaptability and flexibility
• Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making and problem-solving skills
• Must display empathy while maintaining firm boundaries

ABOUT BARRE3

Barre3 is a fitness company building communities based on body positivity and inclusivity—and this starts with the workplace.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Community is at the core of barre3, and we believe that a culture of well-being can only thrive when we collectively embrace diversity and inclusion across all races, genders, gender identities, sexual orientations, ages, cultures, religions, abilities, bodies, socio-economic statuses, and experiences. We acknowledge there is more we can do to create an environment in which all people are seen, all voices are valued, and all individuals are treated with compassion, respect, and dignity. We commit to do the work.

WHAT YOU GET:

• A flexible, hybrid working environment, including opportunities to work remotely and at the Portland Home Office
• Generous medical, dental and vision plans
• Paid holidays, sick and vacation time to empower a healthy work-life balance
• A competitive salary with 401k company-matching, because we care about your future
• Free unlimited access to barre3 online and Portland barre3 classes