Operations Coordinator, Marketing

Jobtailor; Portland (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

barre3 in Portland is seeking an Operations & People Coordinator to support hiring, onboarding, CRM, and local events across five studios. You will coordinate staffing, onboarding paperwork, and CRM-driven communications while upholding barre3 values and standards.

You will partner with studio managers on events, community programs, and lead generation, and help manage retail distribution and SOP updates across Portland locations.

Qualifications

• Primary residence must be in the greater Portland area.
• Must work in both the support center office and the 5 local Portland area studios.
• Alignment with barre3 Core Values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, Make It Happen
• Ability to work independently while upholding a high standard of excellence in execution
• Excellent listening, verbal and written communication skills
• Initiative, self-motivation, adaptability and flexibility
• Strong interpersonal, organizational, attention to detail, analytical, decision-making and problem-solving skills
• Empathy while maintaining firm boundaries
• Experience or proficiency with Google Workspace, Loom, Canva, and Loyalsnap/CRM is referenced in the responsibilities

Responsibilities

• Support hiring across Portland and NYC locations by screening applications, conducting initial phone screens, and tracking candidates from application to hire
• Administer onboarding paperwork, track progress, and facilitate communications for new studio team members
• Create, audit, and update studio operations SOPs, training manuals, and onboarding materials
• Support internal messaging and campaign-specific training for studio team members
• Manage Loyalsnap/CRM audience segmentation, automations, and client lifecycle processes for conversion, winbacks, and retention
• Execute campaign emails and text communications for local events, newsletters, and policy updates
• Coordinate scheduling and execution of local photo and video shoots with the Social Media Growth Lead and studio teams
• Provide operational and staffing support for local Portland events and drive client acquisition and conversion strategy
• Plan and schedule specialized community programming, including local BIPOC classes
• Partner with local businesses and organizations on activations to foster community and drive studio leads
• Partner with Studio Managers on event planning, scheduling, execution, team readiness, client engagement, and lead acquisition
• Receive, inventory, and coordinate retail product distribution across Portland studios
• Input and update new retail products in the point-of-sale system

Skills

Candidate Screening

Onboarding Facilitation

CRM Management

Event Planning

Communication Skills

Tools

Google Workspace

Loom

Canva

Loyalsnap

Point-of-Sale System

Job description

• Support hiring across Portland and NYC locations by screening applications, conducting initial phone screens, and tracking candidates from application to hire
• Administer onboarding paperwork, track progress, and facilitate communications for new studio team members
• Create, audit, and update studio operations SOPs, training manuals, and onboarding materials
• Support internal messaging and campaign-specific training for studio team members
• Manage Loyalsnap/CRM audience segmentation, automations, and client lifecycle processes for conversion, winbacks, and retention
• Execute campaign emails and text communications for local events, newsletters, and policy updates
• Coordinate scheduling and execution of local photo and video shoots with the Social Media Growth Lead and studio teams
• Provide operational and staffing support for local Portland events and drive client acquisition and conversion strategy
• Plan and schedule specialized community programming, including local BIPOC classes
• Partner with local businesses and organizations on activations to foster community and drive studio leads
• Partner with Studio Managers on event planning, scheduling, execution, team readiness, client engagement, and lead acquisition
• Receive, inventory, and coordinate retail product distribution across Portland studios
• Input and update new retail products in the point-of-sale system

Requirements

• Primary residence must be in the greater Portland area
• Must work in both the support center office and the 5 local Portland area studios
• Alignment with barre3 Core Values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, Make It Happen
• Ability to work independently while upholding a high standard of excellence in execution
• Excellent listening, verbal and written communication skills
• Initiative, self-motivation, adaptability and flexibility
• Strong interpersonal, organizational, attention to detail, analytical, decision-making and problem-solving skills
• Empathy while maintaining firm boundaries
• Experience or proficiency with Google Workspace, Loom, Canva, and Loyalsnap/CRM is referenced in the responsibilities

Core Competencies

Demonstrates strong operational support capabilities, including candidate screening, onboarding facilitation, and community programming planning. Proficient in managing CRM processes and executing communication strategies to enhance client engagement and retention.

Highest-signal resume keywords

• Candidate Screening
• Onboarding Facilitation
• CRM Management
• Event Planning
• Communication Skills

Hard Skills

• Google Workspace
• Loom
• Canva
• Loyalsnap
• Point-of-Sale System

Soft Skills

• Excellent Communication
• Organizational Skills
• Attention to Detail
• Problem-Solving
• Empathy

Industry Keywords

• Studio Operations
• Community Programming
• Client Acquisition
• Local Events
• BIPOC Classes